IBM ICS Social Software Sales Mastery Test v2 M2040-642 Certified Exam Dumps

M2040-642 Exam Dumps

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Certification Provider: IBM
Exam Code / Number: M2040-642
Exam Name: ICS Social Software Sales Mastery Test v2
Exam Questions: 47
Last Updated: Jun 19, 2026
Corresponding Certification: Sales Mastery

Go To M2040-642 Questions

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IBM M2040-642 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: IBM Social Software Portfolio Overview25%- IBM Sametime and collaboration tools positioning
- IBM social business strategy
- IBM Connections overview and capabilities
Topic 2: Competitive Landscape15%- Comparison with Microsoft and other collaboration platforms
- Differentiation of IBM social software solutions
Topic 3: Sales Process and Closing Techniques20%- Proposal development and closing strategies
- Opportunity qualification and pipeline management
Topic 4: Solution Positioning and Value Selling20%- ROI-driven sales approach
- Business value of social collaboration
Topic 5: Customer Requirements and Use Cases20%- Social software adoption scenarios
- Enterprise collaboration needs analysis


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