920-105 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-105 |
| Exam Name: | NNCSS-Symposium Call Center Server Install. and Main |
| Exam Questions: | 52 |
| Last Updated: | Jun 24, 2026 |
| Corresponding Certification: | NCSS |
(253 Up Votes)Nortel 920-105 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Symposium Call Center Server Overview | 15% | - Supported software and hardware versions - Architecture and components - System requirements and compatibility |
| Administration and Operation | 25% | - Call routing and script administration - System monitoring and reporting - User and administrator management - Database management and backup |
| Maintenance and Troubleshooting | 25% | - Log analysis and diagnostic tools - Routine maintenance tasks - Software updates and patches - Fault isolation and resolution |
| Installation and Configuration | 30% | - Integration with Meridian/CS1000 systems - Basic configuration and setup - Server installation procedures - Pre-installation planning and preparation |
| Security and Best Practices | 5% | - High availability and redundancy - Security settings and access control |