920-196 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-196 |
| Exam Name: | BCM 50/200/400 Sales Engineeing |
| Exam Questions: | 65 |
| Last Updated: | Oct 02, 2026 |
| Corresponding Certification: | Nortel Other Certification |
This exam has been stopped to register, new exam code replace: 920-344
Nortel 920-196 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Configuration and Deployment Basics | - Network integration and connectivity - Initial setup and provisioning concepts |
| Topic 2: Telephony and Unified Communications Features | - VoIP and traditional telephony integration - Call routing, voicemail, and IVR features |
| Topic 3: Sales Engineering Fundamentals | - Solution mapping and product positioning - Customer requirement analysis |
| Topic 4: Administration and Troubleshooting Concepts | - Basic fault isolation and resolution concepts - System management tools overview |
| Topic 5: BCM Product Overview | - BCM 50 / 200 / 400 platform architecture - Core system capabilities and positioning |