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Nortel 920-321 Exam Syllabus Topics:

SectionObjectives
System Configuration and Maintenance- Communication Server 1000 administration
  • 1. Software installation and upgrades
    • 2. System provisioning and setup
      Database Administration- Database configuration and management
      • 1. Backup and restore procedures
        • 2. Database integrity and maintenance
          • 3. Data structure and records management
            Troubleshooting and Support- Fault isolation and diagnostics
            • 1. VoIP call processing issues
              • 2. Database-related faults resolution
                VoIP Succession 1000/1000M Architecture- System architecture and components
                • 1. Network elements and signaling flow
                  • 2. Call server architecture overview

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