C_C4C14_1811 Exam Dumps
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| Certification Provider: | SAP |
|---|---|
| Exam Code / Number: | C_C4C14_1811 |
| Exam Name: | SAP Certified Application Associate - SAP Service Cloud 1811 |
| Exam Questions: | 155 |
| Last Updated: | Jun 14, 2026 |
| Corresponding Certification: | SAP Certified Application Associate |
(305 Up Votes)To be eligible for the SAP C-C4C14-1811 certification exam, candidates must have a basic understanding of the SAP Service Cloud solution and its features. They should also have experience in implementing and managing SAP Service Cloud in a business environment. C_C4C14_1811 exam consists of 80 multiple-choice questions, and candidates are required to score a minimum of 63% to pass the exam.
SAP C_C4C14_1811 (SAP Certified Application Associate - SAP Service Cloud 1811) Certification Exam is designed for individuals who want to validate their expertise in SAP Service Cloud. SAP Certified Application Associate - SAP Service Cloud 1811 certification exam is based on the latest version of the software, which is SAP Service Cloud 1811. C_C4C14_1811 exam measures the candidate's understanding of the application's features, functions, and capabilities, as well as their ability to configure and implement SAP Service Cloud.
SAP C_C4C14_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SAP Service Cloud Overview | - Solution architecture and capabilities - Understanding SAP Service Cloud concepts |
| Topic 2: Service Request Processing | - Service request management - Service orders and notifications |
| Topic 3: Service Analytics and Integration | - Integration with other SAP solutions - Reporting and analytics |
| Topic 4: Service Contract and Resource Management | - Service contract configuration - Resource and scheduling setup |