Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
Certification Provider: SAP
Corresponding Certification: SAP-Certifications
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SAP : C_PXSUP_90 Exam Premium Dumps
Check Updated on: Oct 11, 2026
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SAP C_PXSUP_90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Desk and Ticket Management | - Ticket creation, categorization, and prioritization - SLA management and tracking - Knowledge base usage and resolution documentation |
| Service Quality and Continuous Improvement | - Performance reporting and KPIs - Problem management concepts - Process optimization in support operations |
| SAP Business All-in-One Support Processes | - Support organization structure and roles - Incident handling workflow in SAP environments - Communication and escalation procedures |
| SAP Solution and Support Tools | - Monitoring and reporting tools - SAP Solution Manager overview - Incident analysis and root cause identification |
| Incident Management Fundamentals | - IT service management principles and lifecycle - Basic SAP support process overview - Incident vs. service request differentiation |
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
What are the characteristics of a perfect customer message? (Choose two)
- A. The problem description is a summary.
- B. The reporter has selected the correct SAP support center.
- C. The message refers to only one problem.
- D. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct.
Correct Answer: C,D 🗳️
What is SAP Solution Manager Enterprise Edition? (Choose two)
- A. An enablement program for SAP partners
- B. An enablement program for SAP customers
- C. A platform for realizing the value of SAP Enterprise Support
- D. A comprehensive view on a project/release plan with all quality gates and their associated activities and issues
Correct Answer: C,D 🗳️
Which of the following objects can be analyzed in the Object List of the Object Navigator (SE80)? (Choose two)
- A. The data objects used by the program.
- B. The Include programs of the program (for example, Top-Include).
- C. The authorizations required to execute a program.
- D. The database tables that are accessed by the program.
Correct Answer: A,B 🗳️
Which of the following terms would be considered hits, if you performed a Note Search on 'integra*'? (Choose two)
- A. Integer
- B. Integrity
- C. Integral
- D. Integration
Correct Answer: C,D 🗳️
What is the function of a data element? (Choose two)
- A. To define the possible entries of a field.
- B. To define the field help (F1 documentation) and field labels that appear on screens.
- C. To define the meaning of a domain in a certain business context.
- D. To define the technical attributes of a field (for example, its length).
Correct Answer: B,C 🗳️
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