Salesforce Certified Administrator - ADM-201 FREE EXAM DUMPS QUESTIONS & ANSWERS
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?
Correct Answer: B
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A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?
Correct Answer: A
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A group of sales reps can view each other's orders on a report; however, they would like a report to view just their own orders. What should a Platform Administrator do to set up a report for the sales reps? 31
Correct Answer: B
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At Cloud Kicks, when a rep needs to seek additional support help, there ' s a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case.
What should a Platform Administrator use to give the reps an easy way to make these updates?
What should a Platform Administrator use to give the reps an easy way to make these updates?
Correct Answer: B
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At Cloud Kicks, cases are being assigned a default Case Owner and showing a Created By and Last Modified By that is not expected. The company wants to change this to an integration user to alleviate confusion with the business. What should a Platform Administrator edit to change this in Salesforce?
Correct Answer: A
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There are multiple system administrators at Cloud Kicks that make configuration changes. Which tool gives the system administrators the ability to track these changes?
Correct Answer: B
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Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. Which type of relationship should a Platform Administrator make between Shipments and Accounts?
Correct Answer: C
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A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?
Correct Answer: B
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Which task is especially suited for Agentforce?
Correct Answer: D
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In an approval process, what happens when a queue is selected as the approver?
Correct Answer: B
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A Platform Administrator at Cloud Kicks is trying to set up a new user but receives an error about a duplicate username when trying to save the user record. What is causing this error to happen?
Correct Answer: C
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Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. What should a Platform Administrator use to complete this requirement? 47
Correct Answer: A
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DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help a Platform Administrator meet the request? 4
Correct Answer: C
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A sales rep has left the company, and a Platform Administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the team as is. Which tool should the administrator use to accomplish this?
Correct Answer: A
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