Exam Name: Salesforce Certified Agentforce Specialist
Certification Provider: Salesforce
Corresponding Certification: AI Specialist
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Salesforce : AI-201 Exam Premium Dumps
Check Updated on: Sep 11, 2026
No. of Questions: 315 Questions & Answers with Exam Engine
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Salesforce AI-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Specialist |
| Exam Number: | AI-201 |
| Exam Price: | Free (First attempt) / $100 (Retake) |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Passing Score: | 73% |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Certified Agentforce Specialist |
| Sample Questions: | Salesforce AI-201 Sample Questions |
| Exam Way: | Online (proctored) or at a testing center |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide |
Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Prompt Engineering | 30% | - Agentforce AI Setup & Configuration
|
| Topic 2: Agent Force Concepts | 30% | - Data Cloud & Grounding Techniques
|
| Topic 3: Einstein Trust Layer & Security | - Data Masking
| |
| Topic 4: Reasoning Engine & AI Actions | - Workflow mastery
|
Your Salesforce Certified Agentforce Specialist Questions, Answered
The AI-201 exam is the official exam behind the AI Specialist credential from Salesforce. It is also associated with Salesforce Certified Agentforce Specialist. The FreeCram practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.
The AI-201 exam contains 60 questions and gives you 105 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the FreeCram test engine a week before your exam date to check whether your pacing holds under pressure.
You need 73% to pass the AI-201 exam, and the official registration fee is Free (First attempt) / $100 (Retake). A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed FreeCram practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.
Yes. A free AI-201 PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the AI-201 exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.
The AI-201 syllabus is divided into 4 domains, including Reasoning Engine & AI Actions, Einstein Trust Layer & Security, and Agent Force Concepts (30%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.
Salesforce Certified Agentforce Specialist Sample Questions:
Universal Containers implemented Agent for its users. One user complains that Agent is not deleting activities from the past 7 days. What is the reason for this issue?
- A. Agent Delete Record Action permission is not associated to the user.
- B. Agent does not support the Delete Record action.
- C. Agent does not have the permission to delete the user's records.
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A Universal Containers administrator is setting up Einstein Data Libraries. After creating a new library, the administrator notices that only the file upload option is available; there is no option to configure the library using a Salesforce Knowledge base. What is the most likely cause of this Issue?
- A. The current Salesforce org lacks the necessary Einstein for Service permissions that support the Knowledge-based Data Library option, so only the file upload option is presented.
- B. The administrator is not using Lightning Experience, which is required to display all data source options, Including the Knowledge base option, when configuring Einstein Data Libraries.
- C. Salesforce Knowledge is not enabled in the organization; without Salesforce Knowledge enabled, the Knowledge-based data source option will not be available in Einstein Data Libraries.
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
Universal Containers needs to restrict access to refund processing actions so only customers with Active account status can initiate refunds. How should an Agentforce Specialist apply the restriction deterministically?
- A. Create a context variable for the account status field and apply a conditional filter AccountStatus equals "Active" to refund actions.
- B. Create a Flex Prompt Template that has instructions to check for account status.
- C. Include step-by-step instructions at the topic level and action level explaining the rules and examples.
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
Universal Containers has multiple Salesforce orgs, each with a unique customer service agent where a verification agent must pass customer identity data to downstream agents handling account modifications. The customer ID must remain secure and persistent across agent handoffs without exposure to large language model (LLM) modification. What is the most appropriate configuration?
- A. Implement a custom object to temporarily store verification status and have each agent query it via SOQL actions during execution.
- B. Store customer identity information in conversation variables created by the first agent and have other agents read those same conversation variables.
- C. Use the Agent API to start the downstream agent's session and pass the verified customer ID as a read-only context variable, ensuring security and preventing LLM alteration.
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
Universal Containers would like to route a service agent conversation to a human agent queue.
Which tool connects the service agent to the human agent queue for escalation?
- A. Prompt Flow
- B. Screen Flow
- C. Outbound Omni-Channel Flow
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
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