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Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

A) Enable External Sharing Model to create external organization-wide defaults.
B) Make internal organization-wide defaults Public Read Only to create external visibility.
C) Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
D) Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.

2. Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
B) Do partners need to do complex configurations or create their special pricing?
C) What do we need to invest in order to build the channel and where does that investment come from?
D) Does the direct Sales team co-sell with partners or sell to partners in this new channel model?

3. Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

A) Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.
B) Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.
C) Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.
D) It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.

4. Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spareparts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needscustomers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

A) B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft
B) B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
C) B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud
D) B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku

5. A client is running a project with a 626 multi-cloud setup involving Marketing Cloud, Sales Cloud, ServiceCloud, Experience Cloud, and MuleSoft. Currently, MuleSoft is primarily used to integrate with third- party systems. Marketing Cloud is connected to Sales/Service using the standard connector. A recent requirement-gathering session, involving all functional streams, brought up the question of where consolidated reporting mil happen. So far, reporting has only been looked at individually per stream.
There is a steering committee meeting 1 week from now. The Solution Architect was asked to provide different solutions to fix the problem. The expectation is that a high-level evaluation will be done prior the steering committee meeting so that an indication of options can be given and additional funding can be requested.
Which three critical steps should the Solution Architect take first?
Choose 3 answers

A) Ensure all data objects across the different clouds have a unique external identifier
B) Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (inel. licenses aspects) for the most viable.
C) Draft a solution to show how consolidated reporting can be done using CRM Analytics.
D) Review the established and planned dataflows to understand where the systems of record sit and where data is transportedto already.
E) Identify key drivers and high-level data scope behind the needfor a consolidated reporting.

Solutions: