FS-Con-101 Exam Dumps
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| Certification Provider: | Salesforce |
|---|---|
| Exam Code / Number: | FS-Con-101 |
| Exam Name: | Agentforce Field Service and Operations Consultant |
| Exam Questions: | 125 |
| Last Updated: | Oct 11, 2026 |
| Corresponding Certification: | Field Service Lightning program |
(416 Up Votes)Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managing Assets | 5% | - Track asset history and maintenance - Maintain assets and asset relationships |
| Topic 2: Managing Resources | 16% | - Understand license types and deployment - Set up and manage crews and resource types - Configure service territories and membership - Manage time sheets, operating hours, and skills |
| Topic 3: Configuring Mobility | 10% | - Enable mobile workflows and sign-off processes - Distinguish mobile app capabilities - Configure Field Service mobile app settings |
| Topic 4: Permissions and Sharing | 5% | - Configure permission sets and access - Manage territory visibility and sharing rules |
| Topic 5: Managing Inventory | 8% | - Select inventory and price book models - Manage products, consumption, and returns |
| Topic 6: Configuring Maintenance Plans | 5% | - Schedule recurring work - Design and implement maintenance plans |
| Topic 7: Managing Scheduling and Optimization | 28% | - Configure scheduling policies and optimization rules - Set up operating hours and availability - Use dispatcher console and scheduling tools - Manage service appointment lifecycle and assignment |
| Topic 8: Managing Work Orders | 23% | - Configure work order processes, types, and parameters - Manage work order lifecycle, line items, and milestones - Relate work orders, service appointments, and products |