Salesforce Certified Omnistudio Consultant - Plat-Con-201 FREE EXAM DUMPS QUESTIONS & ANSWERS
In an Integration Procedure, what group element will control whether an individual action executes?
Correct Answer: A
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A customer needs to store millions of Transaction records that are read-only and historical. They want to display this data in a FlexCard. Which object design strategy supports this volume and use case?
Correct Answer: B
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A Data Mapper is configured to sort records based on a formula field. Why might this configuration negatively impact performance?
Correct Answer: B
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A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient. Which feature should the consultant recommend to Improve performance and address users' concerns?
Correct Answer: C
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A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers
Choose 2 answers
Correct Answer: A,D
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A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an account. Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits. Which two suggestions should the consultant propose to address this concern? Choose 2 answers
Correct Answer: B,D
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A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process the following steps:
Step 1: Enter account name to retrieve account information
Step 2: Review and edit account information
Step 3: Select products
Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
Step 1: Enter account name to retrieve account information
Step 2: Review and edit account information
Step 3: Select products
Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
Correct Answer: D
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A Data Mapper Extract retrieves a list of Cases. The requirement is to output the data in a specific, nested JSON structure:
{"CaseDetails": {"Info": [...]}}
How should an OmniStudio Consultant define this complex output structure?
{"CaseDetails": {"Info": [...]}}
How should an OmniStudio Consultant define this complex output structure?
Correct Answer: C
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A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
Status = Active
Pay bill
Review usage
Cancel service
Status = Suspended
Pay bill
Reconnect service
Cancel service
Status = Pending installation
Set up billing
Schedule installation
Cancel installation
Status = Canceled
Reconnect service o Cancel service
Status = Pending installation
Set up billing
Scheduleinstallation
Cancel installation
Status = Canceled
Pay bill
Disconnect service
Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers
Status = Active
Pay bill
Review usage
Cancel service
Status = Suspended
Pay bill
Reconnect service
Cancel service
Status = Pending installation
Set up billing
Schedule installation
Cancel installation
Status = Canceled
Reconnect service o Cancel service
Status = Pending installation
Set up billing
Scheduleinstallation
Cancel installation
Status = Canceled
Pay bill
Disconnect service
Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers
Correct Answer: A,B
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An insurance agency wants to enable its call center agents to be more efficient when handling customer inquiries. After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find out total insurance premiums paid as well as the difference year over year. Agents need to relay this information to the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript. What three OmniScrlpts elements should be used to meet the requirements? Choose 3 answers
Correct Answer: A,B,C
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What is the purpose of a DataRaptor Load?
Correct Answer: C
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A project requires displaying data from a legacy system on a FlexCard. The external system is slow, taking more than 5 seconds for a response. The data only changes once a day. Which configuration should an OmniStudio Consultant recommend to improve the user experience?
Correct Answer: B
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You want to update 500 Leads through a Data Loader. In the CSV file, you have three columns (ID, Email, and Phone). Also, there are some blank values in the rows (some records do not have email, and some do not have a phone). You do not want null values in the records when updating the values. Which of the following options should you use to do this?
Correct Answer: C
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