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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?

A) Integration Procedure
B) DataRaptor Turbo
C) DataRaptor Extract
D) Calculation Procedure

2. Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?

A) Select
B) Calculation Action
C) DataRaptor Extract Action
D) Lookup

3. A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?

A) The client should choose a data source based on the speed of data retrieval
B) The client should choose the data source that retrieves the most data.
C) The client should choose a data source based on the number of records it can retrieve.
D) The client should choose a data source that can retrieve data from the specific Salesforce object.

4. A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application.
The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?

A) Event, Navigate and Card
B) Custom Event and Redirect URL
C) OmniScript and Navigate
D) Flyout and OmniScript

5. When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

A) Prefill data for users when possible
B) Provide user help text
C) Provide keystroke commands for data entry
D) Divide complex processes into sections
E) Replicate existing processes as-is

Solutions: