2023 Valid MS-740 Real Exam Questions, practice Microsoft 365 Certified: Teams Support Engineer Associate
Latest Success Metrics For Actual MS-740 Exam (Updated 123 Questions)
Microsoft MS-740 certification exam is designed for IT professionals who wish to gain expertise in troubleshooting Microsoft Teams. MS-740 exam validates your skills and knowledge in identifying and resolving technical issues related to Microsoft Teams. MS-740 exam covers a wide range of topics that include troubleshooting call quality issues, resolving sync and connectivity issues, troubleshooting messaging and presence issues, and managing Teams clients and devices.
NEW QUESTION # 64
A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Add the VendorB domain to the federation Allowed Domains list.
- B. Ask the VendorB tenant to add your domain to their Allowed Domains list.
- C. Add the VendorB domain as a remote domain to the Connectors list.
- D. Modify the CNAME for SIP federation.
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
NEW QUESTION # 65
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Use the Skype for Business Network Assessment tool to determine of the user has access to all Microsoft Teams URLs and IPs.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION # 66
A user sets up a Microsoft Teams meeting on a device that runs macOS.
The user reports that they are disconnected from calls and meetings when they start sharing content.
You need to export the media logs to investigate the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Review the ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog log file.
- B. Use the keyboard shortcut: Option + Command + Shift + 1 and review files at the location
~/Downloads. - C. Review the ~/Library/Application Support/Microsoft/Teams/logs.txt log file.
- D. Turn on media logging and restart the Teams app.
- E. Review the ~/Library/Application Support/Microsoft/Teams/skylib/*.blog log file.
Answer: A,D,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files#media-logs
NEW QUESTION # 67
You need to resolve the issue reported by User5. Which PowerShell command should you run?
- A. Set - CsAddressBookConfiguration -identity Site:Redmond -RunTimeOfDay 23:00
- B. Invoke-CsUcsRollback -Identity "<UPN>~
- C. Set-CsUserServicesPolicy -Identify "<policy name>" -UcsAlloMed $False
- D. Import-ContactList -CSV -CSVData
Answer: B
NEW QUESTION # 68
A company uses Microsoft Teams.
A user reports that they are unable to start recording a meeting.
You need to investigate the issue by reviewing the appropriate information.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 69
A company assigns Microsoft 365 E5 licenses to its users.
A user reports that the Microsoft Teams dial pad is missing.
You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Change the value of the Usagelocation option to US.
- B. Run the following PowerShell Cmdlet Set-CsUser -Identity <User UPN> -EnterpriseVoiceEnabled $True
- C. Assign a voice routing policy.
- D. Run the following PowerShell cmdlet: Set-CsOlineVoiceuser -identity -LocationID-telephonenumber
- E. In the Teams admin center, change the coexistence mode to Teams only
Answer: B,C,E
NEW QUESTION # 70
You need to troubleshoot the Microsoft Teams performance. To answer select the appropriate options in the
answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
NEW QUESTION # 71
You are an administrator in an organization. You share files in chats with other users.
The users report that they are unable to access the files. Users see an error message as shown in the image:
You need to resolve the issue by updating the OneDrive for Business settings for the users. You navigate to
the settings page for the Team's SharePoint site collection.
What should you do?
- A. Enable document sets.
- B. Enable Limited-access user permission lockdown mode.
- C. Disable Limited-access user permission lockdown mode.
- D. Disable site policy.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error
NEW QUESTION # 72
A company plans to grant a team named Human Resources access to a custom app called App1. The company plans to block users from adding any other third-party apps to the team.
Users report that they are unable to add App1 to the team.
You need to make sure that users can access App1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. On the Manage apps page, ensure that App1 is allowed at the org level.
- B. Create a custom app setup policy.
- C. Create a custom app permission policy.
- D. Run the following PowerShell command: Grant-CsTeamsAppPermissionPolicy
-Identity "HR Team" -PolicyNameHRAppPermissionPolicy - E. Run the following PowerShell command: Grant-CsTeamsAppSetupPolicy
-Identity "HR Team" -PolicyNameHRAppSetupPolicy
Answer: A,C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies
NEW QUESTION # 73
You support a Microsoft Teams environment for a company.
You need to troubleshoot Teams app installation failures and update issues for users. What should you review?
To answer, select the appropriate log in the answer area. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 74
A company uses Microsoft Teams.
The company reports that employees are using an app in Teams that is not approved by company policies.
You need to block the app.
What should you do? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 75
You support a Microsoft Teams environment for a company.
You review the error message that displays for users. The error message is shown in the Sales Team Files
exhibit. (Click the Sales Team Files tab.)
You review the external access settings in the Teams admin center as shown in the Sales Team SharePoint site
exhibit (Click the Sales Team SharePoint site tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 76
You support a Microsoft Teams environment for a company.
Employees report a variety of call quality issues.
You need to investigate the issues.
Which two tools should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Teams Debug logs
- B. Analytics and reports
- C. Teams user activity report
- D. Call Analytics
- E. Teams Desktop toys
Answer: B,D
Explanation:
Explanation
https://learn.microsoft.com/en-us/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality
NEW QUESTION # 77
A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices. The user provides you with the following screenshot that shows the error message.
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 78
A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Teams calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://techcommunity.microsoft.com/t5/exchange-team-blog/configuring-teams-calendar-access-for-exchange-on-premises/ba-p/1484009
NEW QUESTION # 79
When users attempt to delete a private channel in a Microsoft Teams environment the following error message displays:
You analyze the debug logs and see the following entry
Answer:
Explanation:
NEW QUESTION # 80
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.
Solution: Add an emergency address and then modify the outbound calling settings for each user.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-user
NEW QUESTION # 81
You need to validate the conditional access policy.
What should you conclude? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 82
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Enable interaction with custom apps for the company,s tenant.
2 - Navigate to the channel where you want to share content from the external app.
3 - Select Connectors and select a webhook.
4 - Use the unique URL for the channel the post messages.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook
NEW QUESTION # 83
A customer implements direct routing.
The customer reports that users are unable to receive or make phone calls. You observe that the Session Border Controller (SBQ is not healthy and that the Session Initiation Protocol (SIP) option headers have discrepancies.
You need to reconfigure the SIP option headers to resolve the issue.
How should you configure the SIP option headers? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 84
Contoso uses Microsoft Teams.
Users are unable to use a storage service provided by Google as file storage in Microsoft Teams.
You need to resolve the issue.
How should you complete the PowerShell cmdlet? To answer, select the appropriate options in the answer
area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 85
A company uses a Session Border Controller (SBC) with Teams Direct Routing.
A user reports that they cannot initiate outbound calls to the following number +41 44 123 45 67.
The user can receive incoming calls. You observe that the user is assigned an OnlineVoiceRoutingPolicy that
uses the following number pattern: ^(\+41[0-9]{10})$.
You need to resolve the issue.
Which pattern should you use?
- A.
- B.
- C.
- D.
Answer: A
NEW QUESTION # 86
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