
[Oct 20, 2024] Fully Updated Salesforce Cloud Consultant (Sales-Cloud-Consultant) Certification Sample Questions
Latest Salesforce Sales-Cloud-Consultant Real Exam Dumps PDF
The Sales-Cloud-Consultant certification is a valuable credential for professionals in a variety of roles, including sales managers, sales operations managers, sales executives, and business development professionals. Salesforce Certified Sales Cloud Consultant certification demonstrates a deep understanding of the Salesforce Sales Cloud platform, and the ability to leverage its capabilities to drive sales growth and improve customer relationships. In addition, the Sales-Cloud-Consultant certification is highly regarded by employers across a range of industries, and can be a key differentiator for job seekers in a competitive job market.
Salesforce Sales-Cloud-Consultant Certification Exam is designed for professionals who want to showcase their expertise in sales and customer relationship management (CRM) using the Salesforce Sales Cloud platform. Salesforce Certified Sales Cloud Consultant certification is ideal for sales professionals, consultants, and business analysts who work with Salesforce Sales Cloud on a regular basis. Candidates who pass the exam demonstrate their ability to implement, configure, and manage Sales Cloud solutions that drive sales and customer success.
Salesforce Certified Sales Cloud Consultant certification exam assesses a candidate's knowledge and skills in various areas of Salesforce Sales Cloud, such as designing and implementing Sales Cloud solutions, managing Sales Cloud data, designing and implementing Sales Cloud automation, and configuring Sales Cloud security. Sales-Cloud-Consultant exam consists of 60 multiple-choice questions, and the time duration to complete the exam is 105 minutes. To pass the Salesforce Sales-Cloud-Consultant certification exam, a candidate needs to score at least 65%.
NEW QUESTION # 82
Which of the following descriptions best describe Content?
- A. A collaboration tool
- B. A data enrichment tool that maintains updated data
- C. A content management tool for users who seek information
- D. A library that allows access to documents
- E. A tool for extending pricing proposals to customers
Answer: D
NEW QUESTION # 83
A Contact Center Manager is implementing a new customer care program and wants to specifically measure
customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
- A. Net promoter Score
- B. Customer Purchase History
- C. Customer Support Requests
- D. Service Level Agreement
- E. customer satisfaction Survey
Answer: A,B,E
NEW QUESTION # 84
The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org. How can the Consultant ensure that Leads are converted into either a business Account or a person Account where appropriate?
- A. Ensure the Company field is left blank to ensure it is converted into person Account.
- B. Ensure that there are separate record types for business Account Leads and person Account Leads.
- C. Ensure the Company field is populated with "Person" to ensure it's converted into a person Account.
- D. Ensure the Person Account checkbox on the Lead is checked prior to conversion.
Answer: A
NEW QUESTION # 85
Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated.
Which action would help support the sales teams?
- A. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
- B. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
- C. Create a dashboard that displays the most sales dosed by region using charts to show sale: green and lost opportunities in red.
- D. Create subscription reports to send daily prospect meetings planned to the Assigned user for those events.
Answer: B
NEW QUESTION # 86
What are key design considerations when implementing a process to build a strong pipeline?
Answer:
Explanation:
1. Ensure the data in the lead can be trusted (validation on import, lead de-deup, etc)
2. Faster response (lead scoring, routing)
3. Sales and Marketing alignment (qualification process, attribute tracking, workflow)
4. Greater visibility (alerts on conversion, management of neglected leads, reporting)
NEW QUESTION # 87
Universal Containers is migrating data from a legacy system into Salesforce. The company needs to migrate lead, contact, and opportunity data from its legacy system and must be able to report on historical lead conversion for both legacy and newly created data. What is the recommended order for data migration?
- A. User, Opportunity, Account, Contact, Lead.
- B. User, Contact, Account, Lead, Opportunity
- C. User, Account, Contact, Opportunity, Lead.
Answer: C
NEW QUESTION # 88
Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.
How can CK revoke Opportunity team access on an ad-hoc basis?
- A. Remove the Opportunity team related list from page layouts.
- B. REVISE
- C. Remove the user's Opportunity team member.
- D. REVISE
Answer: C
NEW QUESTION # 89
When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and the Account.
Which solution should the Consultant recommend to achieve this requirement?
- A. Develop a custom Apex Trigger that uses custom email messaging.
- B. Use Process Builder and HTML Email Templates.
- C. Use Workflow rules and HTML Email Templates.
- D. Develop an Inbound Email Service.
Answer: A
NEW QUESTION # 90
Universal Container requires that account plans be created for all accounts. The account plans have been set up as a custom object with a lookup relationship. The sharing model is private for account plans. Universal Containers would like to assign the same access to the account plan record as to the associated account.
What solution should a consultant recommend for these scenarios?
- A. Create a trigger on account plans that adds a manual share automatically to the account owner.
- B. Create sales team users with read access to the account plans object.
- C. Modify the account plans object to be in a master-detail relationship with accounts.
- D. Apply manual sharing to the account owner after each account plans record is created.
Answer: C
NEW QUESTION # 91
Cloud Kicks wants to utilize Opportunities to report and track subscription to its "Shoe of the Month" club.
Subscribers can pay in full (all at one time), weekly, monthly, or quarterly.
Which solution should the Consultant recommend to meet Cloud Kicks' needs?
- A. Enable schedules on the Opportunity object.
- B. Configure the use of assets with a lookup to the Opportunity object.
- C. Configure the use of contracts with a lookup to the Opportunity object.
- D. Enable schedules on the Product object.
Answer: D
NEW QUESTION # 92
Universal Containers wants to ensure the contracted service level requirementsfor its clients are being met.
What should be configured to meet this requirement?
- A. Entitlement processes, contracts, contract line Items, and entitlements
- B. Entitlement processes, milestones, milestone actions, and entitlements
- C. Entitlement processes, contract line items, milestones, and entitlements
- D. Entitlement processes, contracts, milestones, and milestone actions
Answer: B
NEW QUESTION # 93
CORRECT TEXT
What can a user with a Chatter External User profile do?
Answer:
Explanation:
The
user can only log into Chatter and access groups they've been invited to and interact with members of those groups.
NEW QUESTION # 94
The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.
What should a consultant recommend analysing adoption?
- A. Open the Lightning Usage App.
- B. Run the Salesforce Optimizer.
- C. Create a report for the Login History object.
- D. Review the Setup Audit Trail.
Answer: A
Explanation:
The Lightning Usage App is a tool that provides insights into how users are adopting and interacting with Salesforce features, such as Salesforce Files and multi-factor authentication. The app includes dashboards and reports that show metrics such as file views, downloads, uploads, previews, shares, multi-factor authentication logins, and more. The app can help admins monitor user behavior and identify areas for improvement or training.
NEW QUESTION # 95
You can track only Assets sold by your company.
- A. True
- B. False
Answer: B
NEW QUESTION # 96
Which best describes the Salesforce Automation feature "Workflow/Approvals" ?
- A. Makes sure we recognize those involved in the sales process.
- B. Ensures that we are tracking our progress towardsthe desired states.
- C. Identifies key stakeholders from the buy side.
- D. Determines the sales stages of an organization
- E. Enforces the business process.
- F. Allows to better automate the sales methodology.
Answer: F
NEW QUESTION # 97
CORRECT TEXT
If a customer indicates they're keen to build a strong pipeline whatkey elements of the lead generation and lead qualification processrequires consideration?
Answer:
Explanation:
How
you create trusted data through identifying the and determining the needs for leads Using validation rules to ensure data integrity on import Ensure the organization has a de-dup process in place Consider field level security, assignment and hidden fields rather than overdoing validation
NEW QUESTION # 98
CORRECT TEXT
Universal containers has 1price bookwith US dollars & Canadian dollars currency amounts for all products.Salesperson, when adding products to opportunity, only see CAD. What's wrong?
a.Sales reps selected wrongprice book
b.Advanced currency management not enabled for CAD
c.Muli-currency disabled for org
d.Opportunitycurrency setup as CAD (not sure about this)
Answer:
Explanation:
D
NEW QUESTION # 99
Northern Trail Outfitters allows its sales representative to negotiate up to a 1 discount for their opportunities. Discounts greater than 1 must be sent to their Regional Sales Manager (RSM) for approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval. Which approach would satisfy these requirements?
- A. Create two approval processes one for RSM and one for RVP.
- B. Configure a workflow approval task and email to RSM and RVP.
- C. Create two step approval processes for the RSM and RVP as approvers.
- D. Configure an approval process for the RSM and workflow for the RVP.
Answer: C
NEW QUESTION # 100
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Sales-Cloud-Consultant Practice Test Questions Updated 309 Questions: https://drive.google.com/open?id=1YrZCPdVpIhRqDBfp-aDIDXod3bpsKpSB