Pass Salesforce-Associate Exam Latest Practice Questions Updated on Dec 04, 2023
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Salesforce-Associate Exam is an online, multiple-choice exam that consists of 60 questions. Candidates are given 90 minutes to complete the exam, and the passing score is 68%. Once a candidate passes the exam, they are awarded the Salesforce Certified Associate badge, which is a great way to showcase their expertise in Salesforce. Salesforce Certified Associate certification is recognized globally and can open up numerous career opportunities for individuals in the Salesforce ecosystem.
Salesforce-Associate Certification Exam is a valuable credential that can help professionals advance their careers in the Salesforce domain. It demonstrates the candidate's knowledge of Salesforce fundamentals and their ability to apply best practices in Salesforce implementation. Salesforce Certified Associate certification is recognized by employers worldwide and can enhance the candidate's job prospects. Additionally, certified professionals can join the Salesforce Community, where they can network with other professionals, access resources, and share best practices.
Salesforce-Associate (Salesforce Certified Associate) Certification Exam is a crucial certification for individuals who want to start their careers in the Salesforce ecosystem. Salesforce Certified Associate certification exam is designed to test individuals on their knowledge of Salesforce fundamentals, including navigating Salesforce, managing data, and building applications. Salesforce Certified Associate certification is recommended for individuals who want to demonstrate their proficiency in Salesforce and gain a competitive edge in the job market.
NEW QUESTION # 20
Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization.
Which user setting need updating to allow Edit access?
- A. Permission Set
- B. Queue
- C. Public Group
Answer: A
NEW QUESTION # 21
Get Cloudy Consulting wants to group its contacts by region. On most records, this text field is blank or misspelled.
Which action is recommended to ensure there is correct data for this field?
- A. Email users a list of region names with correct spelling.
- B. Convert the Region field to a picklist field.
- C. Create a validation rule to enforce correct spelling.
Answer: B
Explanation:
Explanation
Converting the Region field to a picklist field is the recommended action to ensure there is correct data for this field. A picklist field allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Region field could have values such as North America, Europe, Asia, and so on. Creating a validation rule to enforce correct spelling would not work, because it would not prevent the field from being blank, and it would not account for different spellings or variations of the same region. Emailing users a list of region names with correct spelling would not work, because it would rely on the users to manually enter the correct values, which is prone to human error and inconsistency.
NEW QUESTION # 22
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'.
What should help the sales reps when they create these lead records?
- A. Format a validation rule requiring the Lead Source field to equal Trade Show'.
- B. Change the default value of the Lead Source field from 'Web' to Trade Show'.
- C. Make an assignment rule named Trade Show' to only assign leads to sales reps.
Answer: A
NEW QUESTION # 23
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts.
How should GCC related this Contact to two Accounts?
- A. Merge the two Account records
- B. Create two contact records
- C. Use Contacts to multiple Accounts
Answer: C
NEW QUESTION # 24
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting.
Which type of dashboard should this be?
- A. Dynamic
- B. Static
- C. Standard
Answer: A
Explanation:
Explanation
The type of dashboard that GCC should use to display data based on the logged-in user's security setting is a Dynamic dashboard. A Dynamic dashboard allows each user to see the dashboard data according to their own access level and permissions. For example, a sales manager can see the data for their entire team, while a sales rep can only see their own data4. A Static dashboard is a type of dashboard that shows the same data to all users, regardless of their access level and permissions. A Standard dashboard is a type of dashboard that shows the data based on the security setting of the dashboard running user, which is a single user that is specified when the dashboard is created or edited
NEW QUESTION # 25
Get Cloudy Consulting'^'s dashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.
How should the associate add this functionality?
- A. Add a Region filter to the dashboard.
- B. Use an analytics package from the AppExchange.
- C. Create new dashboards for each region.
Answer: A
Explanation:
Explanation
The associate should add a Region filter to the dashboard to show all the same KPIs for each of the regions. A dashboard filter allows users to change the data displayed on a dashboard without changing the underlying reports. Users can apply one or more filters to a dashboard and select the values they want to see. For example, a Region filter can show the KPIs for different regions, such as North America, Europe, Asia, etc.
NEW QUESTION # 26
Get Cloudy Consulting (GCC) wants the ability to:
* Send a predefined sequence of scheduled messages to prospective customers.
* Track messages that get the best open and response rates.
* Send customized messages to existing customers information them for new products and discounts.
Which Salesforce cloud solution allows GCC to meet these requirements?
- A. Sales Cloud
- B. Service Cloud
- C. Marketing Cloud
Answer: C
NEW QUESTION # 27
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?
- A. Salesforce Lightning Console
- B. Salesforce Lightning Page
- C. Salesforce Dashboard
Answer: A
Explanation:
Explanation
The Salesforce Lightning Console is an app that allows the user to view multiple records and their related records on one screen, using tabs and subtabs. This can improve the user's productivity and efficiency.
NEW QUESTION # 28
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
- A. Create an Opportunities Kanban View.
- B. Create an Opportunity Summary report.
- C. Create an Opportunity List View.
Answer: A
NEW QUESTION # 29
Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.
What should GCC use to ensure to opportunities meet these standards?
- A. Validation Rules
- B. Default Values
- C. Assignment Rules
Answer: A
NEW QUESTION # 30
Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers.
What is the recommended way to display only the information application to each group?
- A. Use Account for customers and create a custom object for partners.
- B. Create record types on Account called Partner and Customer
- C. Create custom object called Partner and Customer
Answer: B
NEW QUESTION # 31
A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
- A. Quote
- B. Stage
- C. Account
Answer: C
Explanation:
Explanation
The account relationship is a standard lookup field on an opportunity. A lookup field allows the user to select a record from another object and link it to the current record. The account field on an opportunity allows the user to select an account that the opportunity is related to. The stage relationship is not a lookup field, but a picklist field that indicates the sales stage of the opportunity, such as Prospecting, Negotiation, or Closed Won.
The quote relationship is not a standard lookup field, but a custom lookup field that can be created to link an opportunity to a quote. A quote is a record that shows proposed prices for products and services.
NEW QUESTION # 32
Get Cloudy Consulting trains its new employee in a partial sandbox named New Employee; An employee competes the training in the sandbox and is ready to sign in to the production org. However, an error message pops ip indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production.
What is needed to solve this error?
- A. Creating a new username for the production org
- B. Creating a different password for the production org
- C. Removing. New Employee appendix from the sandbox username
Answer: C
Explanation:
Explanation
The solution to the error is to remove. New Employee appendix from the sandbox username. When you create a sandbox, Salesforce appends the sandbox name to all usernames in the sandbox copy, so that they don't conflict with usernames in the production org. To sign in to the production org, the employee needs to use their original username without the sandbox name.
NEW QUESTION # 33
A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name.
Using the fewest clicks, how should the associate search the account records for the desired business?
- A. A report of all accounts
- B. A list view of all accounts
- C. The global Search box
Answer: C
NEW QUESTION # 34
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. Marketing Cloud
- B. Sales Cloud
- C. CRM Analytics
Answer: B
Explanation:
Explanation
The Sales Cloud is the solution that GCC should consider to migrate their forecasting and revenue data to Salesforce. The Sales Cloud is a set of products and solutions designed specifically for sales teams, such as account and contact management, opportunity management, lead management, forecasting, and analytics. The Sales Cloud allows the user to track and manage the entire sales cycle, from lead generation to deal closure, and measure the performance and revenue of the sales team. The Marketing Cloud is a set of products and solutions designed specifically for marketing teams, such as email marketing, social media marketing, web marketing, and mobile marketing. The Marketing Cloud allows the user to create and manage personalized marketing campaigns across multiple channels, and segment, target, and measure the impact of the marketing campaigns. The CRM Analytics is a set of products and solutions that provide business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The CRM Analytics allows the user to explore and analyze data from Salesforce and other sources, and create interactive dashboards and reports to gain insights and make data-driven decisions.
NEW QUESTION # 35
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Accounts tab
- B. Setup
- C. Reports tab
Answer: C
Explanation:
Explanation
The Reports tab is where the associate should go to create a new report for Accounts. The Reports tab allows the user to create, view, edit, and run reports in Salesforce. The user can select a report type, such as Accounts, Accounts with Contacts, or Accounts with Opportunities, and then add filters, groupings, charts, and other features to customize the report. The Setup menu is where the user can configure the settings and customization of Salesforce, such as creating objects, fields, workflows, and security settings. The Accounts tab is where the user can view, create, edit, and delete account records in Salesforce.
NEW QUESTION # 36
A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?
- A. PDF (,pdf) or Excel (,xlsx or ,xls)
- B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
- C. Word (,doc or .docx) or comma-separated values(.csv)
Answer: B
Explanation:
Explanation
Excel (.xlsx or .xls) file or comma-separated values (.csv) are the types of files that the report can be exported into. Exporting a report allows the user to save the report data as a file that can be opened and edited in other applications, such as Microsoft Excel or Google Sheets. The user can choose to export the report as a formatted report, which preserves the report formatting and layout, or as a details only report, which includes only the report data without the formatting and layout. A formatted report can be exported as an Excel (.xlsx or .xls) file or a PDF (.pdf) file. A details only report can be exported as a comma-separated values (.csv) file.
A Word (.doc or .docx) file is not a type of file that the report can be exported into.
NEW QUESTION # 37
A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.
To which object should they add this record?
- A. Accounts
- B. Leads
- C. Contacts
Answer: C
Explanation:
Explanation
The Contact object is where the associate should add the new employee record. The Contact object is used to store information about individuals who are associated with an account, such as name, phone, email, title, and role. The Contact object has a lookup relationship with the Account object, which allows the user to select an account that the contact is related to. The Accounts object is used to store information about companies or organizations that are customers, partners, or competitors. The Accounts object does not store information about individual employees. The Leads object is used to store information about potential customers who have shown interest in a product or service, but have not yet been qualified. The Leads object does not store information about existing employees.
NEW QUESTION # 38
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.
Which contact record component must be present so users can see this?
- A. Activities Timeline
- B. Salesforce Inbox
- C. Activity Capture
Answer: C
NEW QUESTION # 39
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