Prepare Important Exam with C_C4H520_02 Exam Dumps(2024)
Pass Exam Questions Efficiently With C_C4H520_02 Questions
To prepare for the SAP C_C4H520_02 exam, candidates must have a good understanding of SAP Field Service Management 2005. C_C4H520_02 exam requires a solid understanding of SAP Field Service Management applications, interface configuration, and service order management. Candidates can prepare for the exam by taking online courses, attending training sessions, and practicing with SAP Field Service Management software.
NEW QUESTION # 30
What can you select creating a dashboard report? Note: There are 3 correct answers to this question.
- A. Sample Chart
- B. Chart Category
- C. Visualization Type
- D. Chart Type
- E. Chart Title
Answer: A,D,E
NEW QUESTION # 31
The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?
- A. The dispatcher must release the assignment.
- B. The dispatcher must approve the assignment.
- C. The technician must release the assignment.
- D. The technician must approve the assignment.
Answer: A
NEW QUESTION # 32
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. Language
- B. Revision
- C. Description
- D. State
Answer: A,D
NEW QUESTION # 33
In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.
- A. E-mail Interaction
- B. Video Chat
- C. No Touch
- D. High Touch
Answer: D
NEW QUESTION # 34
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Edit Business Partner
- B. Send as E-mail
- C. Add Smartform
- D. Create Equipment
- E. Create Effort
Answer: C,D,E
NEW QUESTION # 35
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.
- A. Interactive Dialogue using AI chatbot allows for No touch service scenarios
- B. Smart forms help you structure your service processes
- C. QR code scanning helps you to easily identify the affected Appliance
- D. Online capabilities help you to capture electronic signatures
Answer: A,C
NEW QUESTION # 36
What information is stored in the QR code used in the Customer Self-Service portal?
- A. Customer Self-Service portal URL
- B. Moment-Sets specific short URL
- C. Equipment specific short URL
- D. SAP Field Service Management URL
Answer: C
NEW QUESTION # 37
During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.
- A. Work
- B. Travel
- C. Open
- D. Accepted
Answer: C
NEW QUESTION # 38
Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Contact center
- B. Service fulfillment
- C. Self-service
- D. In-house repair
Answer: C,D
NEW QUESTION # 39
What needs to be selected when the Time &Material entry has to be send back to the technician again?
Choose the correct answer.
- A. Revoke
- B. Request New Entry
- C. Send again
- D. Request Change
Answer: D
NEW QUESTION # 40
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.
- A. When you need to send an Engineer to the customer
- B. When you need to set up a meeting with a customer
- C. When you need to record a problem for a customer
- D. When you need to plan an Appointment at the Customer
Answer: A,C
NEW QUESTION # 41
How can you translate a smartform? Choose the correct answer.
- A. Download it Microsoft word, translate and then upload
- B. Select the Translation language within the Designer
- C. Maintain the translation of the smartform in company settings
- D. Export it to XML, translate and Upload
Answer: D
NEW QUESTION # 42
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.
- A. To add a label to be used as reference by the Field Engineer
- B. To identify the elements in the smart form.
- C. To Filter the list of Smart forms.
- D. To act as a reference for generating a Smart form Report
Answer: C
NEW QUESTION # 43
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign user groups to permissions.
- B. Assign user groups to users.
- C. Assign permissions to user groups.
- D. Assign users to permissions.
Answer: B,C
NEW QUESTION # 44
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Delete recent browser history and cookies.
- B. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- C. Set REPORTDATA UI Permission to VISIBLE.
- D. Allow browser cookie settings to accept sapbusinessobjects.cloud.
Answer: B,D
NEW QUESTION # 45
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.
- A. Core SQL is supported.
- B. T-SQL is supported.
- C. You can only reference DTOs via variable definition.
- D. DTOs have version control to support backwards compatibility.
- E. You can only reference DTOs via alias.
Answer: B,D,E
NEW QUESTION # 46
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the Home page menu by creating a manual entry
- B. From the activity menu by creating a manual entry
- C. From the activity record after the workflow step is set to Finished
- D. From the Equipment menu after checkout
- E. From the Efforts menu by selecting the activity object type
Answer: A,B,E
NEW QUESTION # 47
What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to hide a Smartform from the mobile device.
- B. It is used to hide specific elements.
- C. It is used to hide specific chapters.
- D. It is used to change Smartform mode from development to active.
Answer: B,C
NEW QUESTION # 48
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Validate the RFC destination and IDoc setup.
- B. Enter value list mappings for product types.
- C. Maintain code list mappings for service call types.
- D. Check the list of the existing known limitations.
- E. Ensure that the SAP Field Service Management system version is supported.
Answer: B,C,E
NEW QUESTION # 49
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?
- A. The equipment does NOT have an external ID.
- B. The equipment does NOT have Moment-Sets.
- C. The equipment has NO previous history.
- D. The equipment is reported as Operational.
Answer: B
NEW QUESTION # 50
Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.
- A. Picker, Status , Series , Number Input
- B. Picker, Series, Status, Text Input
- C. Status, Series, Attachment, Text Input
- D. Picker, Description, Series, Status
- E. Picker, Formula, Series, Status
Answer: A,B,C
NEW QUESTION # 51
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