
Updated Sep-2023 Test Engine to Practice Test for ADX-211 Exam Questions and Answers!
Administer, Extend, and Automate Salesforce Certification Sample Questions and Practice Exam
The Salesforce ADX-211 exam has a duration of 105 minutes, consists of 60 multiple-choice questions, and is divided into six sections. The sections include data modeling and management, the Salesforce platform, service and support applications, sales applications, marketing applications, and product, price, and order management. ADX-211 exam ensures a deep understanding of Salesforce administration and provides the ability to manage the business processes within Salesforce.
Salesforce ADX-211 certification exam is an essential credential for professionals who want to demonstrate their expertise in Salesforce administration, development, and automation. ADX-211 exam covers a broad range of topics and assesses the candidate's practical skills and knowledge. To prepare for the exam, candidates can take advantage of various resources, including official Salesforce training courses, study guides, and practice exams. Earning the Salesforce ADX-211 certification can help professionals advance their careers and demonstrate their commitment to excellence in Salesforce.
NEW QUESTION # 110
When should an administrator apply a permission set to a user or group of users versus configuring the user's profile with the necessary access?
- A. When an organization's sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.
- B. When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.
- C. When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.
- D. When an organization has opted out of using the standard profiles and created custom profiles.
Answer: B
Explanation:
As explained in question 13, permission sets are collections of settings and permissions that give users access to various tools and functions without changing their profile or requiring multiple profiles for users who perform different tasks across apps in your org. Permission sets are useful when a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team for some specific tasks or functions. For example, a user may need access to a custom object or field that is not available to their profile, but only for a limited time or project. In this case, assigning a permission set to the user can grant them the additional access they need without affecting their profile or other users with the same profile. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
NEW QUESTION # 111
Universal Containers plans to migrate its existing knowledge base in to Salesforce Lightning Knowledge. Which two statements must be considered? Choose2 answers.* (1 Point)
- A. Classic Knowledge Attachments are moved to the files related list
- B. Approval process history migrate to Lightning Knowledge
- C. Article numbers change during migration
- D. Each article must be associated to a record type
Answer: A,D
NEW QUESTION # 112
What should the administrator consider before enabling Person Accounts?
- A. Person Account cannot be disabled.
- B. Person Account requires less data storage.
- C. All standard Account news can be converted to Person Account field.
- D. Person Account and Business Accounts cannot be in the same sharing model.
Answer: A
NEW QUESTION # 113
Universal Container (UC) is considering using Communities. Each partner is associated with a product and will need a separate community?
Some partners will need to access to more than one community.
What are two consideration an administrator should be aware of?
Choose 2 answers
- A. The org limit of 100 community does not include inactive or preview communities.
- B. The org limit of 100 communities includes active, inactive, and preview communities.
- C. Communities licenses are associated with a specific community.
- D. Community license choice of member-based or login-based.
Answer: B,D
NEW QUESTION # 114
AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.
How should an administrator ensure the data is captured properly?
- A. Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.
- B. Configure formula fields to reflect the close date of the opportunity.
- C. Create a new price book for service plans with term lengths.
- D. Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.
Answer: B
NEW QUESTION # 115
Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record. What type of relationship should an administrator use to ensure that expense line items can be aggregated?
- A. Master-detail
- B. Roll-up summary
- C. Lookup
- D. Hierarchical
Answer: A
NEW QUESTION # 116
The administrator at Cloud Kicks has been asked to delete a large number of quote line items. The/ receive a .csv fife with the record IDs to be deleted. The administrator uses Data Loader to delete them and selects Use Sulk APL When the job runs, every record shows an 'entity Is deleted' error In the error file that is created.
What is the reason for the error?
- A. This Is the standard error message when records are deleted using Bulk API.
- B. One of the IDs in the batch referenced a record that was In the recycle bin.
- C. Deleting with Data Loader can only be done In Batch API mode.
- D. The batch size selected was greater than the 200 record limit.
Answer: B
NEW QUESTION # 117
Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.
What should the administrator do to help meet this goal?
- A. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
- B. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
- C. Set up and configure Entitlement Process to design timelines and track issue resolution.
- D. Expose the Service Contracts object in the Service Console for an agent to view when working a case.
Answer: C
NEW QUESTION # 118
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
- A. Include the active and prior inactive flow version in the Change Set.
- B. Activate the flow manually after deployment.
- C. Deployment the flow, with the Metadata API instead of Change Sets
- D. Ensure there is an active flow version in the sandbox.
Answer: B
Explanation:
A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htm&type=5
NEW QUESTION # 119
The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a billing State/Province based upon the Billing Postal Code for that account. Which two solutions can meet this requirement?
Choose 2 answers.
- A. Use a validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
- B. Use a workflow rule that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
- C. Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
- D. Use a validation rule to do a HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
Answer: A,C
NEW QUESTION # 120
What can a Sales Representative see on ceheclicks on the Forecast (Collaborative) tab? Select all that apply * (1 Point)
- A. Data Source
- B. Opportunity list column
- C. Quotas
- D. Forecast Categories
- E. Forecast Range
Answer: B,C,D,E
NEW QUESTION # 121
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Change the field type to a Lookup Relationship.
- B. Uncheck 'Delete this record also' to turn off cascading deletes.
- C. Select the Allow Reparenting' checkbox on the Master-detail field.
- D. Delete the Roll-up Summary field on the parent.
Answer: C
NEW QUESTION # 122
What are three options available to the administrator to help with this issue? Choose 3 answers
- A. Move some page components behind a tab.
- B. Convert all Process builders to flows.
- C. Remove some of the fields displayed.
- D. Reduce the number of related lists displayed.
- E. Deactivate unnecessary validation rules.
Answer: A,C,D
NEW QUESTION # 123
The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks. What should the administrator do to meet this requirement?
- A. Use a quick action to change the status value and a workflow rule to update a date field.
- B. Use a formula field to calculate the difference between the current and created data when the status changes through inline editing.
- C. Turn on field history tracking for the lead status field and create a report based on that field.
- D. Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status.
Answer: B
NEW QUESTION # 124
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Change MF-A to High Assurance.
- B. Temporarily disable MFA.
- C. Check the session security level required at login on the user profile.
- D. Reset the user passwords and ask them to try again.
Answer: C
NEW QUESTION # 125
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.
What feature should the administrator configure?
- A. Setup record types and page layouts.
- B. Enable the Case Feed.
- C. Create article types.
- D. Define data categories and visibility.
Answer: D
NEW QUESTION # 126
Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account.
What kind of field should the administrator create in the custom object?
- A. External Relationship
- B. Master-Detail Reiatic
- C. Lookup Relationship
- D. Hierarchical Relationship
Answer: B
NEW QUESTION # 127
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers
- A. Transferred ownership of the Opportunity to the sales rep
- B. A role above the Opportunity owner in the role hierarchy
- C. A permission with Edit access on the Account object
- D. Transferred ownership of the Account to the sales rep
Answer: B,C
Explanation:
To add a user to an opportunity team, you need Edit access on the account associated with the opportunity and either own the opportunity or be above the owner in the role hierarchy. Reference: https://help.salesforce.com/s/articleView?id=sf.teams_adding.htm&type=5
NEW QUESTION # 128
pay grade on the custom Position object need updating and require frequent change. Because frequent changes have to be made to these Position fields, they are requesting the ability to update these picklist values.
Which feature should the administrator consider that allows for this?
- A. Field accessibility set to editable for the picklists for the Position object.
- B. Screen Flow using custom metadata types
- C. Delegated administration for the Position object
- D. A permission set containing the modify all data permission for the Position object.
Answer: C
NEW QUESTION # 129
What is true about Salesforce Communities? Choose two answers. * (1 Point)
- A. Ideas tab is used by community users to submit, like and promote Ideas
- B. Crowd-sourced Knowledge is accessible in Q&A tab
- C. Reputation level is the same across all communities
- D. Communities can only be used by internal salesforce users
Answer: A,B
NEW QUESTION # 130
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.
What tool should the administrator use?
- A. Quick Create
- B. Mass Update
- C. Bulk API
- D. Data Import Wizard
Answer: D
NEW QUESTION # 131
At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see certain field market.
What Lightning will satisfy this requirement?
- A. Record Detail Component
- B. Fields component
- C. Path Component
- D. Highlights Panel Component
Answer: B
NEW QUESTION # 132
AW Computing has a new requirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team.
What relationship should be used to relate the Audit object to the Account object?
- A. Many-To-Many
- B. Self
- C. Lookup
- D. Master-Detail
Answer: D
NEW QUESTION # 133
An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers
- A. Deselect 'Include images, documents, and attachments' in the export.
- B. Keep deleted record counts to a minimum.
- C. Request a backup file every 5 days.
- D. Unselect the recycle bin in the object export option.
- E. Reduce the amount of objects per export.
Answer: A,B,E
Explanation:
Three recommendations that the administrator can make to reduce the file size of full data exports are:
Reduce the amount of objects per export. By selecting only the objects that are necessary for the backup and excluding the ones that are not, you can reduce the number of files and records that are exported and decrease the file size.
Deselect 'Include images, documents, and attachments' in the export. By unchecking this option, you can exclude the files that are stored in Salesforce as images, documents, or attachments from the export. These files can take up a lot of space and increase the file size significantly.
Keep deleted record counts to a minimum. By emptying the recycle bin regularly or using hard delete options, you can reduce the number of deleted records that are included in the export. Deleted records are still counted as part of the export limit and can increase the file size.
The other two options are incorrect because:
Requesting a backup file every 5 days does not reduce the file size of each export. It only increases the frequency of exports and may cause more storage issues.
Unselecting the recycle bin in the object export option does not reduce the file size of full data exports. It only applies to individual object exports and not to weekly or monthly exports.
NEW QUESTION # 134
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