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NEW QUESTION # 41
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers.
One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an Integration Architect use to meet this requirement?
- A. Apex REST
- B. Connect REST API
- C. REST API
- D. Streaming API
Answer: B
Explanation:
The Connect REST API is designed to access Chatter feeds and social data such asusers, groups, followers, and files. By using this API, the integration can query the Chatter posts that include the #thanksNTO hashtag and post them to Twitter using another API. The REST API, Streaming API, and Apex REST are not specific to Chatter and do not provide the same level of functionality and ease ofuse as the Connect REST API2 References: 1: Fire and Forget Pattern 2: Connect REST API
NEW QUESTION # 42
A large consumer goods manufacturer operating in multiple countries isplanning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systemswill be integrated with Salesforce for Sales and Support business processes.
Which three requirements should the integration architect evaluate while designing the integration needs of this project?
Choose 3 answers
- A. Evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners.
- B. Consider Third party Single Sign On solution supporting all user authentication including customer and partner.
- C. Assess security requirements for internal systems and decide Integration methods that support the requirements.
- D. Evaluate Salesforce solution for customers and for partners, using third party solution for internal users.
- E. Evaluate Salesforce native authentication mechanism for all users including customers and partners.
Answer: A,C,E
Explanation:
Explanation
The requirements that the integration architect should evaluate while designing the integration needs of this project are:
Assess security requirements for internal systems and decide Integration methods that support the requirements.
Evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners.
Evaluate Salesforce native authentication mechanism for all users including customers and partners.
The integration architect should assess the security requirements for internal systems, such as the ERP system and other systems that will be integrated with Salesforce for Sales and Support business processes. The security requirements may include authentication protocols, encryption standards, data access policies, and compliance regulations. The integration architect should then decide on the integration methods that support these requirements, such as SOAP or REST APIs, middleware solutions, or connectors. The integration architect should also evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners. A custom authentication mechanism may be necessary to integrate with the local active directory of each country and provide a seamless user experience. The integration architect should also consider how to support customers and partners who have different authentication options, such as self-registration or Google login. The integration architect should also evaluate Salesforce native authentication mechanism for all users including customers and partners. Salesforce native authentication mechanism is a built-in feature that allows users to log in to Salesforce with their username and password.
Salesforce native authentication mechanism may be simpler and easier to implement than a custom or third-party solution, but it may not meet all the security requirements or user preferences. The integration architect should compare the pros and cons of each option and choose the best one for the project. Evaluating Salesforce solution for customers and for partners, using third party solution for internal users is not a valid requirement because it does not address the need to authenticate internal users with their local active directory.
Considering third party Single Sign On solution supporting all user authentication including customer and partner is not a valid requirement because it does not address the need to integrate with internal systems and their security requirements.
NEW QUESTION # 43
An integration architect has been tasked with integrating Salesforce with an on-premises system. Due to some established policies, this system must remain on-premises.
What should the integration architect use to build a solution for this requirement?
- A. Use Salesforce Connect if the database supports Open Database Connectivity (ODBC).
- B. Use Salesforce Connect If the database supports Open Data Protocol (OData).
- C. Use Heroku Connect if the data is hosted in Heroku.
Answer: B
Explanation:
Explanation
Use Salesforce Connect if the database supports Open Data Protocol (OData). Salesforce Connect allows you to integrate external data sources with Salesforce without copying the data into Salesforce. OData is a standard protocol for accessing data from different sources. Use Salesforce Connect if the database supports Open Database Connectivity (ODBC) is incorrect because ODBC is not supported by Salesforce Connect. Use Heroku Connect if the data is hosted in Heroku is incorrect because Heroku Connect is used to synchronize data between Salesforce and a Heroku Postgres database, not an on-premises system.
NEW QUESTION # 44
A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systems will be integrated with Salesforce for Sales and Support business processes.
Which three requirements should the integration architect evaluate while designing the integration needs of this project?
Choose 3 answers
- A. Evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners.
- B. Consider Third party Single Sign On solution supporting all user authentication including customer and partner.
- C. Assess security requirements for internal systems and decide Integration methods that support the requirements.
- D. Evaluate Salesforce solution for customers and for partners, using third party solution for internal users.
- E. Evaluate Salesforce native authentication mechanism for all users including customers and partners.
Answer: A,C,E
NEW QUESTION # 45
Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.
The callout from Salesforce to the OMS should be synchronous.
What should an Integration Architect do to satisfy these requirements?
- A. Write a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.
- B. Use Process Builder to call an Apex proxy class to make a REST callout to theOrder Management System.
- C. Build a Lightning Component that makes a synchronous Apex REST callout to the Order ManagementSystem when a button is clicked.
- D. Develop a batch Apex job that aggregates Closed Opportunitiesand makes a REST callout to the Order Management System hourly.
Answer: A
Explanation:
A trigger is a programmatic way of executingsome logic when a record is inserted, updated, deleted, or undeleted in Salesforce. A trigger can invoke an Apex class that contains the code to perform aREST callout to an external system. A REST callout is a way of sending an HTTP request to a service endpoint and receiving a response. A REST callout can be synchronous or asynchronous, depending on whether the Apex code waits for the response before continuing the execution. A synchronous callout is suitable for scenarios where the response is needed immediately, such as order fulfillment1.
An Apex proxy class is a class that is generated from a WSDL (Web Service Description Language) document of an external SOAP web service. An Apex proxy class can be used to make a SOAP callout to the external web service, but not a REST callout. A SOAP calloutis another way of sending an HTTP request to a service endpoint and receiving a response, but it uses a different format and protocol than REST2.
Process Builder is a declarative tool that allows you to automate business processes by defining criteria and actions. Process Builder can invoke an Apex class that implements the Process.Plugin interface, which allows you to extend the functionality of Process Builder with custom logic. However, Process Builder does not support synchronous callouts, because it runs in the background and does not wait for the response from the external system. Process Builder only supports asynchronous callouts, which are executed after the transaction is committed3.
Batch Apex is a way of processing large volumes of data asynchronously by breaking them into smaller batches of records. Batch Apex can be used to perform complex or long-running operations on data, such as data cleansing, archiving, or integration. Batch Apex can make callouts to external systems by implementing the Database.AllowsCallouts interface in the batch class. However, Batch Apex is not suitable for scenarios wherethe callout needs to be synchronous, because it runs in the background and does not wait for the response from the external system. Batch Apex also has some limitations, such as the maximum number of batches in the queue, the maximum number of records per batch, and the maximum number of callouts per batch4.
A Lightning Component is a reusable unit of user interface that can be used to build modern web apps with Salesforce. A Lightning Component can make a callout to an external system by using JavaScript code or by invoking an Apex controller class that contains the logic for the callout. A Lightning Component can make a synchronous or asynchronous callout, depending on whether the JavaScript code or Apex code waits for the response before continuing the execution. However, a Lightning Component is not a good choice for scenarios where the callout needs to be triggered by arecord change, such as when an opportunity is closed
/won. A Lightning Component requires user interaction, such asclicking a button or loading a page, to initiate the callout5.
Therefore, the correct answer is A, because writing a trigger that invokes an Apex class to make a REST callout to the Order Management System is the only option that satisfies the requirements of making a synchronous callout when an opportunity is closed/won.
References: 1: Callouts From Triggers | Apex Developer Guide | Salesforce Developers 2: Generate an Apex Class from a WSDL | Apex Developer Guide | Salesforce Developers 3: Invoking Apex from Process Builder
| Process Automation Developer Guide | Salesforce Developers 4: Using Batch Apex | Apex Developer Guide
| Salesforce Developers 5: Make HTTP Requests from JavaScript Code in Lightning Components | Lightning Aura Components Developer Guide | Salesforce Developers
NEW QUESTION # 46
Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.
Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?
Choose 3 answers
- A. Configure a Certificate for OData connection.
- B. Configure CSRF Protection on External Data Source.
- C. Configure SpecialCompatibility for OData connection,
- D. Configure CSRF Protection for OData connection.
- E. Configure Identity Type for OData connection.
Answer: A,D,E
Explanation:
Configuring Identity Type, Certificate, and CSRF Protection for OData connection are threeconfigurations that an Integration Architect should recommend to secure requests coming from Salesforce. Identity Type is used to specify the authentication method for the OData connection, such as Basic Authentication, OAuth 2.0, or Named Principal. Certificate is used to enable SSL/TLS encryption for the OData connection, which protects the data in transit from eavesdropping or tampering. CSRF Protection is used to prevent cross-site request forgery attacks, which exploit the trust between the user and Salesforce by sending malicious requests from another website. Configuring Special Compatibility for OData connection is not a configuration that is related to security, but rather to compatibility issues with different versions or implementations of OData.
Configuring CSRF Protection on External Data Source is not a configuration that can be done in Salesforce, but rather on the external data source itself. Reference: Salesforce Connect: Custom Adapters Developer Guide, page 9-10
NEW QUESTION # 47
Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.
The callout from Salesforce to the OMS should be synchronous.
What should an Integration Architect do to satisfy these requirements?
- A. Develop a batch Apex job that aggregates Closed Opportunities and makes a REST callout to the Order Management System hourly.
- B. Write a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.
- C. Use Process Builder to call an Apex proxy class to make a REST callout to theOrder Management System.
- D. Build a Lightning Component that makes a synchronous Apex REST callout to the Order ManagementSystem when a button is clicked.
Answer: B
Explanation:
Explanation
A trigger is a programmatic way of executing some logic when a record is inserted, updated, deleted, or undeleted in Salesforce. A trigger can invoke an Apex class that contains the code to perform a REST callout to an external system. A REST callout is a way of sending an HTTP request to a service endpoint and receiving a response. A REST callout can be synchronous or asynchronous, depending on whether the Apex code waits for the response before continuing the execution. A synchronous callout is suitable for scenarios where the response is needed immediately, such as order fulfillment1.
An Apex proxy class is a class that is generated from a WSDL (Web Service Description Language) document of an external SOAP web service. An Apex proxy class can be used to make a SOAP callout to the external web service, but not a REST callout. A SOAP callout is another way of sending an HTTP request to a service endpoint and receiving a response, but it uses a different format and protocol than REST2.
Process Builder is a declarative tool that allows you to automate business processes by defining criteria and actions. Process Builder can invoke an Apex class that implements the Process.Plugin interface, which allows you to extend the functionality of Process Builder with custom logic. However, Process Builder does not support synchronous callouts, because it runs in the background and does not wait for the response from the external system. Process Builder only supports asynchronous callouts, which are executed after the transaction is committed3.
Batch Apex is a way of processing large volumes of data asynchronously by breaking them into smaller batches of records. Batch Apex can be used to perform complex or long-running operations on data, such as data cleansing, archiving, or integration. Batch Apex can make callouts to external systems by implementing the Database.AllowsCallouts interface in the batch class. However, Batch Apex is not suitable for scenarios where the callout needs to be synchronous, because it runs in the background and does not wait for the response from the external system. Batch Apex also has some limitations, such as the maximum number of batches in the queue, the maximum number of records per batch, and the maximum number of callouts per batch4.
A Lightning Component is a reusable unit of user interface that can be used to build modern web apps with Salesforce. A Lightning Component can make a callout to an external system by using JavaScript code or by invoking an Apex controller class that contains the logic for the callout. A Lightning Component can make a synchronous or asynchronous callout, depending on whether the JavaScript code or Apex code waits for the response before continuing the execution. However, a Lightning Component is not a good choice for scenarios where the callout needs to be triggered by a record change, such as when an opportunity is closed/won. A Lightning Component requires user interaction, such as clicking a button or loading a page, to initiate the callout5.
Therefore, the correct answer is A, because writing a trigger that invokes an Apex class to make a REST callout to the Order Management System is the only option that satisfies the requirements of making a synchronous callout when an opportunity is closed/won.
References: 1: Callouts From Triggers | Apex Developer Guide | Salesforce Developers 2: Generate an Apex Class from a WSDL | Apex Developer Guide | Salesforce Developers 3: Invoking Apex from Process Builder | Process Automation Developer Guide | Salesforce Developers 4: Using Batch Apex | Apex Developer Guide | Salesforce Developers 5: Make HTTP Requests from JavaScript Code in Lightning Components | Lightning Aura Components Developer Guide | Salesforce Developers
NEW QUESTION # 48
Universal Containers (UC) owns a variety of cloud-based applications, including Salesforce, alongside several on premise applications. The on-premise applications are protected behind a corporate network with limited outside access to external systems.
UC would like to expose data from the on-premise applications to Salesforce for a more unified user experience. The data should be accessible from Salesforce in real-time.
Which two actions should be recommended to fulfill this system requirement?
Choose 2 answers
- A. Run a batch job with an ETL tool from an on-premise server to move data to Salesforce.
- B. Develop an application in Heroku that connects to the on-premisedatabase via an ODBC string and VPC connection.
- C. Deploy MuleSoft to the on-premise network and design externally facing APIs to expose the data.
- D. Develop custom APIs on the company's network that are invokable by Salesforce.
Answer: C,D
Explanation:
Explanation
The system requirement is to expose data from the on-premise applications to Salesforce for a more unified user experience in real-time. The possible actions that can fulfill this requirement are:
Answer B is valid because developing custom APIs on the company's network that are invokable by Salesforce can allow Salesforce to access the data from the on-premise applications in real-time. However, this action requires opening a firewall port or using a reverse proxy to allow Salesforce to communicate with the on-premise APIs securely3 Answer C is valid because deploying MuleSoft to the on-premise network and designing externally facing APIs to expose the data can also enable Salesforce to access the data from the on-premise applications in real-time. MuleSoft is an integration platform that can connect various systems and applications using APIs and standard protocols. MuleSoft can also handle security, orchestration, transformation, and other integration aspects.
Answer A is not valid because developing an application in Heroku that connects to the on-premise database via an ODBC string and VPC connection is not a real-time solution. Heroku is a cloud platform that can host web applications and services, but it cannot expose data from an on-premise database directly to Salesforce. To use Heroku for this purpose, an ETL tool or a middleware solution would be needed to synchronize the data between the on-premise database and Heroku, which would introduce latency and complexity to the integration.
Answer D is not valid because running a batch job with an ETL tool from an on-premise server to move data to Salesforce is also not a real-time solution. ETL stands for extract, transform, and load, which is a process of moving data from one system to another in batches. ETL tools can be used for data migration or integration, but they cannot provide real-time access to data from on-premise applications to Salesforce. ETL tools also have limitations on data volume, frequency, and reliability.
1: Bulk API Limits 2: Bulk API Features 3: Integrating with Salesforce using Custom Web Services :
MuleSoft Overview : Heroku Overview : ETL Overview
NEW QUESTION # 49
An Integration Architect has designed a mobile application for Salesforce users to get data while on the road using a custom UI. The application is secured with oAuth and is currently functioning well. There is a new requirement where the mobile application needs to obtain the GPS coordinates and store it on a custom geolocation field.
The geolocation field is secured with Field Level Security, so users can view the value without changing it.
What should be done to meet the requirement?
- A. The mobile device makes a REST Apex inbound call.
- B. The mobile device makes a SOAP API inbound call.
The mobile device receives a REST Apex callout call. - C. The mobile device makes a REST API inbound call.
Answer: C
NEW QUESTION # 50
Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration.
UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforce platform event solution?
- A. O REST AP
- B. Streaming API
- C. SOAP API
- D. Tooling API
Answer: B
NEW QUESTION # 51
Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?
Choose 2answers
- A. SAML SSO and Registration Handler
- B. OpenId Connect Authentication Provider and Registration Handler
- C. SAML SSO and just-in-time provisioning
- D. OpenId Connect Authentication Provider and just-in-time provisioning
Answer: B,C
Explanation:
OpenId ConnectAuthentication Provider and Registration Handler, and SAML SSO and just-in-time provisioning are two requirements that the Salesforce Community Cloud can support for self-registration and SSO. OpenId Connect is a protocol that allows users to authenticatewith an external identity provider and access Salesforce resources. A registration handler is a class that implements the Auth.RegistrationHandler interface and defines the logic for creating or updating a user in Salesforce after authentication. SAML SSOis a protocol that allows users to log in to Salesforce with a single click, using an assertion from an identity provider that confirms the user's identity. Just-in-time provisioning is a feature that allows Salesforce to create or update a user account based on the information in the SAML assertion. References: Certification - Integration Architect - Trailhead, [OpenID Connect Authentication Providers], [SAML Single Sign-On (SSO) Service for Salesforce]
NEW QUESTION # 52
Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change.
Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be
2. The synchronization should be event driven.
3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?
- A. Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application.
- B. Leverage Platform Events to publish a custom event message containing changes to the Contact object.
- C. Write an Apex Trigger with the @future annotation.D Use an ETL tool to keep Salesforce and the homegrown application in sync on a regular candence.
Answer: A
Explanation:
Explanation
Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application. This solution meets the requirements of keeping Salesforce and the homegrown application synchronized for consistency, using event-driven and asynchronous integration. Change Data Capture is a feature that allows you to receive near real-time notifications of changes to Salesforce records, such as inserts, updates, deletes, and undeletes. You can use Change Data Capture to track changes to the Contact object, and publish them as events to an event bus. CometD is a protocol that allows you to subscribe to events from the event bus using a streaming API. You can write a CometD subscriber on the homegrown application, and use it to receive the events and update the customer data accordingly.
References: Certification - Integration Architect - Trailhead, [Change Data Capture Developer Guide],
[Streaming API Developer Guide]
NEW QUESTION # 53
Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.
Which two solutions should an architect propose?
Choose 2 answers
- A. Use Platform Events to construct and publish shipper-specific events.
- B. Use middleware to abstract the call to the specific shipping services.
- C. Invoke middleware service to retrieve valid shipping methods.
- D. Store shipping services in a picklist that is dependent on a country picklist.
Answer: B,C
Explanation:
Explanation
Invoking middleware service to retrieve valid shipping methods is a solution that can allow the sales representatives to select between valid services for the customer's country. The middleware service can act as a single point of entry for all shipping services and provide routing and transformation capabilities. Using middleware to abstract the call to the specific shipping services is a solution that can allow the sales representatives to request shipping estimates from the selected service. The middleware can hide the complexity and heterogeneity of the shipping services and provide mediation and orchestration capabilities.
Using Platform Events to construct and publish shipper-specific events is not a solution, as Platform Events are used for event-driven integration, not for web-service integration. Storing shipping services in a picklist that is dependent on a country picklist is not a solution, as it does not address how to request shipping estimates from the shipping services. Reference: Salesforce Integration Architecture Designer Resource Guide, page 16-17
NEW QUESTION # 54
When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.
Which integration pattern and mechanism should be selected to meet the conditions?
- A. Data Virtualization: Salesforce Connect map data external REST data in external objects.
- B. Fire and Forget: Process-driven platform events publishes events on Salesforce Event Bus.
- C. Remote Call-In: Salesforce REST API with REST Composite Resources.
- D. Request-Reply: Enhanced External Services invokes a REST API.
Answer: D
Explanation:
Explanation
The correct answer is C, Request-Reply: Enhanced External Services invokes a REST API. This is because Enhanced External Services allows you to register an external web service that has an OpenAPI 2.0 specification and use it as an invocable action in a Lightning flow. This way, you can check the preferences from the external service in real-time and get the response in Boolean and string values. The other options are not suitable for this scenario because:
A, Fire and Forget: Process-driven platform events publishes events on Salesforce Event Bus, is a pattern that is used for asynchronous integration, where the sender does not expect a response from the receiver. This is not suitable for checking preferences in real-time.
B, Remote Call-In: Salesforce REST API with REST Composite Resources, is a pattern that is used for integrating external applications with Salesforce by calling the Salesforce REST API. This is not suitable for invoking an external service from a Lightning flow.
D, Data Virtualization: Salesforce Connect map data external REST data in external objects, is a pattern that is used for accessing external data without copying or synchronizing it to Salesforce. This is not suitable for checking preferences in real-time or using them in a Lightning flow.
References:
Enhanced External Services
Get Started with External Services
Registering external services in salesforce
NEW QUESTION # 55
A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.
The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, the following occurs:
1. Log every call's start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time - A to H in the diagram.
Which computation represents the end-to-end response time from the user's perspective?
- A. Sum of A to H
- B. Sum of A, G, and H
- C. Sum of A and H
- D. Sum of A to F
Answer: C
NEW QUESTION # 56
Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation.
What should be done to mitigate the concerns that the CIO has?
- A. Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems.
- B. Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records.
- C. Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration.
- D. Refactor the existing future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex.
Answer: A
Explanation:
Explanation
Implementing an Enterprise Service Bus (ESB) for service orchestration, mediation, routing and decoupling dependencies across systems is a better solution than refactoring the existing @future methods to use Enhanced External Services. An ESB can provide a centralized platform for integrating multiple systems and applications, while reducing the complexity and maintenance of point-to-point integrations. Enhanced External Services can be used to invoke external REST services from Salesforce, but they are not suitable for complex integration scenarios that require data transformation, error handling, or asynchronous processing.
Reference: Salesforce Integration Architecture Designer Resource Guide, page 14
NEW QUESTION # 57
Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution shouldan architect recommend in order for the service agents to see order history from a B2C Commerce system?
- A. Mulesoft Anypoint Platform
- B. Salesforce B2C Commerce to Service Cloud Connector
- C. A REST API offered by Commerce Platform
- D. REST API offered by Salesforce Platform
Answer: B
Explanation:
Option A is correct because Salesforce B2C Commerce to Service Cloud Connector is an integration solution that allows service agents to see order history from a B2C Commerce system. Salesforce B2C Commerce to Service CloudConnector is a pre-built package that integrates Salesforce B2C Commerce and Service Cloud using REST APIs and Platform Events. It enables service agents to view, edit, cancel, and refund orders from B2C Commerce within the Service Cloud console. It also supports features such as customer verification, order search, order details, and order history.
Option B is incorrect because a REST API offered by Commerce Platform is not an integration solution that allows service agents to see order history from a B2CCommerce system. A REST API offered by Commerce Platform is a set of web services that expose the functionality and data of the Commerce Platform to external applications. It can be used to create, update, delete, or query resources such as products, catalogs, customers, or orders. However, a REST API offered by Commerce Platform is not a complete integration solution, as it requires additional development, configuration, and maintenance to connect with Service Cloud and display the order history in the Service Cloud console.
Option C is incorrect because Mulesoft Anypoint Platform is not an integration solution that allows service agents to see order history from a B2C Commerce system. Mulesoft Anypoint Platform is a platform that enables developers to build, manage, and monitor integrations and APIs across various systems and applications. It can be used to connect Salesforce B2C Commerce and Service Cloud using various connectors, protocols, and transformations. However, Mulesoft Anypoint Platform is not apre-built integration solution, as it requires additional development, configuration, and maintenance to connect with Service Cloud and display the order history in the Service Cloud console.
Option D is incorrect because a REST API offered by SalesforcePlatform is not an integration solution that allows service agents to see order history from a B2C Commerce system. A REST API offered by Salesforce Platform is a set of web services that expose the functionality and data of the Salesforce Platform to external applications. It can be used to create, update, delete, or query resources such as objects, records, metadata, or Apex classes. However, a REST API offered by Salesforce Platform is not a complete integration solution, as it requires additional development, configuration, and maintenance to connect with B2C Commerce and display the order history in the Service Cloud console.
References: Salesforce B2C Commerce to Service Cloud Connector : Salesforce B2C Commerce to Service Cloud Connector Implementation Guide : Commerce API Explorer : MuleSoft | Integration Platform for Connecting SaaS and Enterprise Applications : REST API Developer Guide
NEW QUESTION # 58
Universal containers are planning to implement Salesforce as their CRM system. Currently they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM system is expected to provide Sales and Support people the ability to have a single view of their customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?
- A. Evaluate current and future data and system usage and then identify potential integration requirements to Salesforce.
- B. Plan for migration of customer and sales data across systems on a regular basis to keep them in sync.
- C. Propose a middleware system that can support interface between systems with Salesforce.
- D. Explore Out of box Salesforce connectors for integration with ERP, Marketing and Microsoft Outlook systems.
Answer: A
Explanation:
The integration consultant should evaluate current and future data and system usage andthen identify potential integration requirements to Salesforce. This approach can help to understand the business needs, data flows, data quality, data volume, data frequency, and data security of the proposed CRM system. Based on this analysis, the integration consultant can design and implement the best integration solution for each system, such as Marketing, ERP, or Outlook.
References: [Salesforce Integration Architecture Designer Resource Guide]
NEW QUESTION # 59
An architect recommended using Apex code to make callouts to an external system to process insurance quote.
What should the integration architect consider to make sure this is the right option for the integration?
- A. The limit on long-running requests (total execution time).
- B. The limit of pending operations in the same transaction.
- C. The maximum callouts in a single Apex transaction.
- D. The maximum number of parallel Apex callouts in a single continuation.
Answer: C
Explanation:
Explanation
The maximum callouts in a single Apex transaction is one of the factors that should be considered when choosing Apex code to make callouts to an external system. The limit is 100 callouts per transaction, and if this limit is exceeded, a LimitException is thrown. Therefore, the integration architect should evaluate the expected volume and frequency of the callouts and design the solution accordingly2 References: Salesforce API Limits and Usage
NEW QUESTION # 60
Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?
Choose 2answers
- A. Use Change Data Capture to update downstream systems accordingly when a record changes.
- B. Locally cache external ID'S at the middleware layer and design business logic to map updates between systems.
- C. Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.
- D. Design an MDM solution that maps external ID's to the Salesforce record ID.
Answer: A,D
Explanation:
Explanation
Using Change Data Capture (CDC) to update downstream systems accordingly when a record changes is a solution that can handle this requirement by capturing data changes in Salesforce and sending them to external systems via a publish-subscribe model. This way, the external systems can receive near real-time updates from Salesforce and synchronize their data accordingly. Designing an MDM solution that maps external ID's to the Salesforce record ID is a solution that can handle this requirement by creating a master data hub that stores and manages the unique identifiers of each system and their relationships. This way, the MDM solution can ensure data quality, consistency, and accuracy across systems. Locally caching external ID's at the middleware layer and designing business logic to map updates between systems is not a good solution because it can introduce performance and scalability issues, as well as increase the complexity and maintenance cost of the middleware layer. Storing unique identifiers in an External ID field in Salesforce and using this to update the proper records across systems is not enough to handle this requirement, as it does not address how to update Salesforce with record changes from external systems. Reference: Salesforce Integration Architecture Designer Resource Guide, page 27-28
NEW QUESTION # 61
An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce.
What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?
- A. Callouts
- B. Change Data Capture
- C. Platform Events
- D. Generic Events
Answer: B
Explanation:
Change Data Capture is a feature that enables you to receive near-real-time changes of Salesforce records, including create, update, delete, and undelete operations. Change Data Capture retainschange events in the event bus for up to three days, so you can resume data replication from the point of failure. Change Data Capture also provides a consistent and reliable way to synchronize data changes with external systems, without the need for custom triggers or code. Reference: Salesforce Integration Architecture Designer Resource Guide, page 24
NEW QUESTION # 62
An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?
- A. Handle authentication with login flows.
- B. Handle authentication in the code.
- C. Connect via Communities.
- D. Connect via Salesforce Connect.
Answer: B
Explanation:
The authentication is achieved by handling it in the code. A Named Credential is a type of metadata that specifies the URL of a calloutendpoint and its required authentication parameters. An Apex callout is a way to invoke anexternal web service or API from Apex code. When using a Named Credential with an Apex callout, the authentication is handled by the Apex code that invokes the callout. The Apex code can use the HttpRequest class to set the endpoint, method, headers, and body of the callout request, and use the Http class to send the request and receive the response. The Apex code can also use the NamedCredential class to access the properties of the Named Credential, such as the principal type, protocol, and credential type. Handling authentication with login flows is not a valid option because login flows are a way to customize the user login process in Salesforce, not for external web services or APIs. Connecting via Salesforce Connect or Communities is not a valid option because they are not related to Apex callouts or Named Credentials.
NEW QUESTION # 63
A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.
Senior Management has requested that monitoring is to be in pla for Operations to notify any degradation in Salesforce performance.
How should an integration consultant implement monitoring?
- A. Use APIEVENT to track all user-initiated API calls through SOAP, REST or BULK APIs.
- B. Identify critical business processes and establish automation to monitor performance against established benchmarks.
- C. Use Salesforce limits API to capture current API usage and configure alerts for monitoring.
- D. Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.
Answer: B
Explanation:
Explanation
The integration consultant should implement monitoring by identifying critical business processes and establishing automation to monitor performance against established benchmarks. This approach can help detect and diagnose any degradation in Salesforce performance, such as slow response time, high error rate, or low availability. The automation can use various tools and methods, such as platform events, event monitoring, health check, or third-party monitoring services123 References: Proactive Monitoring - Salesforce.com, 17 Free Ways to Monitor Your Salesforce Org | Salesforce Ben, Measure Lightning Experience Performance and Experienced ... - Trailhead
NEW QUESTION # 64
Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor Apex REST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.
Which three items should an architect recommend to secure the integration in the package?
Choose 3 answers
- A. Use an encrypted field to store the password that the security team enters and use password management for external orgs and set the encryption method to TLS 1.2. Use the Auth Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and
- B. Create a connected app in the central org and add the callback URL of each org the package is installed in to redirect to after successful authentication.
- C. Contact Salesforce support and create a case to temporarily enable API access for managed packages.
- D. Select Start Authentication Flow on Save.
- E. Create an Auth provider in the package and set the consumer key and consumer secret of the connected app in the central org.
Answer: B,D,E
NEW QUESTION # 65
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
- A. Use Salesforce big object, SOAP API and Dataloader.
- B. Use Salesforce external object and OData connector.
- C. Use Salesforce custom object, custom REST API and ETL.
- D. Use Salesforce standard object, REST API and ETL.
Answer: D
NEW QUESTION # 66
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