Exam 220-1202 Topic 1 Question 168 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 168
Topic #: 1
After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?

Suggested Answer: C Vote an answer

Running a mobile malware scan is the first step because the app installed from an advertisement could be malicious, causing excessive battery drain and overheating.

by Eden at Jul 11, 2026, 02:36 PM

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