Exam ITIL Topic 1 Question 264 Discussion

Actual exam question for EXIN's ITIL exam
Question #: 264
Topic #: 1
Which BEST describe the focus of the 'think and work holistically' principle?

Suggested Answer: B Vote an answer

Think and work holistically
No service, practice, process, department, or supplier stands alone. The outputs that the organization delivers to itself, its customers, and other stakeholders will suffer unless it works in an integrated way to handle its activities as a whole, rather than as separate parts.
https://www.bmc.com/blogs/itil-guiding-principles/#:~:text=5.,rather%20than%20as%20separate%20parts.

by Meredith at Jul 25, 2026, 11:30 AM

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