Exam AB-900 Topic 2 Question 24 Discussion
Actual exam question for Microsoft's AB-900 exam
Question #: 24
Topic #: 2
Question #: 24
Topic #: 2
Your company has a Microsoft SharePoint site named Site1. Site1 contains all the policies of the company's HR department. The policies are saved as Microsoft Word documents.
All users have read access to Site1.
The HR department manager reports that user requests about the policies are NOT being addressed in a timely manner, especially around major holidays.
You need to recommend a solution to enable the users to find the HR department policies. The solution must provide the users with a list of common queries and ensure that responses are grounded only in Site1.
What should you include in the recommendation?
All users have read access to Site1.
The HR department manager reports that user requests about the policies are NOT being addressed in a timely manner, especially around major holidays.
You need to recommend a solution to enable the users to find the HR department policies. The solution must provide the users with a list of common queries and ensure that responses are grounded only in Site1.
What should you include in the recommendation?
Suggested Answer: B Vote an answer
In this scenario, a custom Copilot agent (specifically a SharePoint agent) is the best choice.
A custom SharePoint agent is designed to be site-specific, grounding its responses strictly in the content of a single SharePoint site or specific document libraries. This directly addresses your requirement to ensure responses are grounded only in your department's policies.
Why the Custom Agent is Better
Scoped Knowledge: You can explicitly select the policy folders or the entire site as the only knowledge source, preventing the agent from pulling irrelevant information from the wider web or other company departments.
Custom Instructions: You can provide a set of "common queries" or specific instructions to define how the agent should behave and summarize policy information for users.
Accessibility: Once created, the agent can be pinned to the SharePoint site or shared via a link, making it easy for users with read access to find and use.
Speed: It is optimized for quick Q&A and summarization, whereas the Researcher agent is built for long-form, multi-step analysis that can take several minutes per query.
Reference:
https://techcommunity.microsoft.com/discussions/microsoft365copilot/how-to-use-copilot-agents-in-sharepoint-all-you-need-to-know/4295071
A custom SharePoint agent is designed to be site-specific, grounding its responses strictly in the content of a single SharePoint site or specific document libraries. This directly addresses your requirement to ensure responses are grounded only in your department's policies.
Why the Custom Agent is Better
Scoped Knowledge: You can explicitly select the policy folders or the entire site as the only knowledge source, preventing the agent from pulling irrelevant information from the wider web or other company departments.
Custom Instructions: You can provide a set of "common queries" or specific instructions to define how the agent should behave and summarize policy information for users.
Accessibility: Once created, the agent can be pinned to the SharePoint site or shared via a link, making it easy for users with read access to find and use.
Speed: It is optimized for quick Q&A and summarization, whereas the Researcher agent is built for long-form, multi-step analysis that can take several minutes per query.
Reference:
https://techcommunity.microsoft.com/discussions/microsoft365copilot/how-to-use-copilot-agents-in-sharepoint-all-you-need-to-know/4295071
by Alvis at Jul 31, 2026, 08:51 AM
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