Exam Certified-Business-Analyst Topic 4 Question 49 Discussion

Actual exam question for Salesforce's Certified-Business-Analyst exam
Question #: 49
Topic #: 4
An executive at Cloud Kicks has tasked the internal Salesforce staff with the optimization of a very manual process in its Salesforce org,
What should the business analyst do first before a future state is proposed to key stakeholders?

Suggested Answer: A Vote an answer

by Renata at Sep 13, 2026, 11:17 AM

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