Exam CRT-402 Topic 3 Question 212 Discussion

Actual exam question for Salesforce's CRT-402 exam
Question #: 212
Topic #: 3
Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.
How should this requirement be met?

Suggested Answer: A Vote an answer

by b3myshade at Jul 24, 2026, 02:08 AM

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b3myshade
2026-07-24 02:08:13
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