Exam OmniStudio-Consultant Topic 2 Question 41 Discussion

Actual exam question for Salesforce's OmniStudio-Consultant exam
Question #: 41
Topic #: 2
When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
* A view with information about a customer account
* A list of contacts and cases associated with the account
* All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?

Suggested Answer: B Vote an answer

by Sabina at Jul 27, 2024, 11:56 AM

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