Exam Service-Cloud-Consultant Topic 2 Question 147 Discussion
Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 147
Topic #: 2
Question #: 147
Topic #: 2
Universal containers has implemented salesforce knowledge and the service manager wants to encourage
agents to use knowledge base. Which metric should the service manager monitor? (choose 1 answer)
agents to use knowledge base. Which metric should the service manager monitor? (choose 1 answer)
Suggested Answer: D Vote an answer
by Tyler at Jan 10, 2024, 11:58 PM
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