Exam Service-Cloud-Consultant Topic 3 Question 91 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 91
Topic #: 3
Contact Center management must be notified whenever an Open Case has not been touched for 24 hours.
Which feature should a Consultant use to meet this requirement?

Suggested Answer: A Vote an answer

by Hugo at Dec 06, 2023, 10:44 AM

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