Exam Service-Cloud-Consultant Topic 6 Question 34 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 34
Topic #: 6
Contact Center management must be notified whenever an Open Case has not been touched for 24 hours. Which feature should a Consultant use to meet this requirement?

Suggested Answer: A Vote an answer

by Joanna at Aug 14, 2026, 11:02 PM

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