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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A) Legacy Carrier Card
B) IP 500 PRI-U
C) Voice Compression Module
D) PRI 24/30
E) ISDN-U

2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display message cannot be changed. The prompt is not recordable by user.
B) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
C) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
D) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.
E) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.

3. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) Contact Store
B) Voicemail Pro
C) one-X Portal
D) IIS
E) CCR

4. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Add a LDAP entry using IP Office Manager to the primary IP Office.
B) Restart the one-X Portal service.
C) Add the IP address using one-X Portal CSTA and DSML links.
D) Run a modify to the one-X Portal setup and add the second IP Office.
E) Add the required licenses to the second IP Office.

5. A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?

A) The phone has registered to a backup IP Office.
B) The phone is set to Do Not Disturb (DND).
C) The phone requires a firmware update.
D) The phone has been restricted by the administrator.

Solutions: