Avaya ACSS Small and Medium Enterprise (SME) Communications - 3000-2 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?

A. Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue. B. Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue. C. Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code. D. Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.

Discussion 0

Correct Answer: D Vote an answer

Question 2

After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A. Upgrade Delta Server to the latest release using the IP Office Admin software. B. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application. C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict. D. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.

Discussion 0

Correct Answer: D Vote an answer

Question 3

Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A. Legacy Carrier Card B. IP 500 PRI-U C. Voice Compression Module D. PRI 24/30 E. ISDN-U

Discussion 0

Correct Answer: A,D Vote an answer

Question 4

CCR has been successfully installed. You want to use it for a group that has 15 agents in it. The agents are a mixture of DS and IP Phones. The hunt group is set for collective ring with queuing on. Some of the agents are also in a group that will not be monitored by CCR. The second group has a higher group extension number. When looking at the first group in CCR you find that it is not working. What is happening?

A. The agents monitored by CCR can only be in one group. B. Collective groups are not supported for CCR. C. All agents in a CCR group need to have the same set type. D. CCR must pull data from the highest numbered group of which the agent is a member. E. Queuing groups are not supported for CCR.

Discussion 0

Correct Answer: B Vote an answer

Question 5

A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A. Voicemail Pro Client B. System Status Application C. IP Office Monitor D. SNMP E. SMDR

Discussion 0

Correct Answer: D Vote an answer

Question 6

A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?

A. The phone has registered to a backup IP Office. B. The phone is set to Do Not Disturb (DND). C. The phone requires a firmware update. D. The phone has been restricted by the administrator.

Discussion 0

Correct Answer: A Vote an answer

Question 7

Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A. Above Physical Layer: Existing Data Network B. Productivity Requirements C. Line of Business application integration needs D. Physical Layer: Existing Telecom Infrastructure E. Current PBX/Key System Features and Dial Plan

Discussion 0

Correct Answer: A,D,E Vote an answer

Question 8

Which two are power options for IP telephones on the IP Office? (Choose two.)

A. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup B. Class "A" 24 volt power supply C. Power over Ethernet switch conforming to 802.3af standards D. Class "B" 24 Volt power supply

Discussion 0

Correct Answer: A,C Vote an answer

Question 9

Which Windows component must be verified as installed on the server before CCR is installed?

A. Microsoft Data Engine (MSDE) B. Internet Information Services (IIS) C. Internet Explorer (IE) D. Microsoft Personal Web Server (MPWS)

Discussion 0

Correct Answer: B Vote an answer