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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Solutions and Services | - Support services
|
| Customer Needs Analysis | - Customer environment evaluation
|
| Competitive Positioning and Sales Fundamentals | - HP competitive advantages
|
| Imaging and Printing Portfolio Fundamentals | - Core printing technologies
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What is required in order to manage HP OfficeJet Pro X printers and MFPs using HP Web Jetadmin?
A) Standard network Ethernet or wireless connection
B) Active Directory, LDAP, or Kerberos access
C) HP Jetdirect print server accessory
D) HP ePrint email address
2. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)
A) Blue prints
B) CAD drawings
C) Fine art
D) Schematics
E) Banners
3. What are some customer benefits of purchasing an HP DesignJet printer rather than outsourcing wide format printing? (Select two.)
A) Printing on demand
B) More choices of media
C) Controlling the customer's intellectual property
D) Configuring and maintaining the printer
E) Reducing energy consumption
4. What is an effective way of choosing HP imaging and printing products for a customer?
A) Offer free training when selling HP imaging and printing devices.
B) Sell products that offer the most functionality to fit within the customer's budget.
C) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
D) Match product features to the customer's needs to improve the way they work.
5. Which HP products include the embedded scan to SharePoint feature?
A) HP document capture workstations
B) HP Business notebooks
C) HP LaserJet Pro series MFPs
D) HP mobile scanners
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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