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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the Fusion administrator at your company, which has decided to expand their operations.
Which two steps must be performed in order to edit the Resource Organization Hierarchy and incorporate the company's development?

A) The current Resource Organization Hierarchy should first be archived.
B) The current Resource Organization Hierarchy can't be edited; copy the hierarchy, modify the copy and set it as Active.
C) Create a new version of the Resource Organization Hierarchy, and set a date for automatic activation.
D) Make the changes directly to the Resource Organization Hierarchy.
E) The current Resource Organization Hierarchy should first be deleted.

2. A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?

A) Account
B) Organization Type
C) Geography
D) Customer Size
E) Product

3. Identity the attributes that need to be defined while configuring sales stage in a sales methodology.

A) Status,Order, Win Probability Range\ Duration and Stalled Deal
B) Phase, Win probability Range, Opportunity Status
C) Phase, Order, Duration and Opportunity Status
D) Phase, Order, Win Probability Range,Duration and Stalled Deal Limit
E) Phase, Order, Duration mid Stalled Deal Limit.

4. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
B) Create a data set for each contact and include them all on the same opportunity line.
C) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
E) Each set of contact data should be imported from a separate flat file

5. You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
Identify the statement with respect to security of objects and records during the export process.

A) The list of objects and records available for export is limited by security policies.
B) The list of objects and records available for export is limited by responsibilities.
C) The list of objects available for export is not limited by security policies.
D) The list of records available for export is not limited by security policies.
E) The list of objects and records available for export is not limited by security policies.

Solutions: