Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Salesforce : Field-Service-Lightning-Consultant Exam Premium Dumps
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Salesforce Field-Service-Lightning-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Lightning Consultant |
| Exam Number: | Field-Service-Lightning-Consultant |
| Exam Price: | USD 200 (plus applicable taxes) |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified Service Cloud Consultant |
| Real Exam Qty: | 60 (plus up to 5 unscored) |
| Certificate Validity Period: | Requires periodic maintenance via Trailhead modules per Salesforce policy |
| Passing Score: | 63% |
| Sample Questions: | Salesforce Field-Service-Lightning-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite at certified testing centers |
| Pre Condition: | Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam. |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/fieldserviceconsultant |
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Managing Assets | 5% | - Asset Management Topics
|
| Managing Scheduling and Optimization | 28% | - Scheduling and Field Service Lifecycle
|
| Configuring Mobility | 10% | - Mobile Capabilities
|
| Managing Work Orders | 23% | - Work Order Configuration
|
| Managing Inventory | 8% | - Inventory Management Topics
|
| Permissions and Sharing | 5% | - Security and Access
|
| Managing Resources | 16% | - Resource Management Topics
|
| Configuring Maintenance Plans | 5% | - Maintenance Plan Topics
|
Your Salesforce Certified Field Service Lightning Consultant Questions, Answered
The Field-Service-Lightning-Consultant exam is the official exam behind the Field Service Lightning program credential from Salesforce. It sits at the Consultant level of the Salesforce certification track. It is also associated with Salesforce Certified Platform Administrator, Salesforce Certified Service Cloud Consultant. The FreeCram practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.
The Field-Service-Lightning-Consultant exam contains 60 (plus up to 5 unscored) questions and gives you 105 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the FreeCram test engine a week before your exam date to check whether your pacing holds under pressure.
You need 63% to pass the Field-Service-Lightning-Consultant exam, and the official registration fee is USD 200 (plus applicable taxes). A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed FreeCram practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.
Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam.
Requirements can change, so confirm the latest details on the official Salesforce exam page before you register.
Yes. A free Field-Service-Lightning-Consultant PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the Field-Service-Lightning-Consultant exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.
The Field-Service-Lightning-Consultant syllabus is divided into 8 domains, including Configuring Maintenance Plans (5%), Configuring Mobility (10%), and Permissions and Sharing (5%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.
Salesforce Certified Field Service Lightning Consultant Sample Questions:
Question 1
Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team. What Configuration will support this requirement?
A. Create a Service Appointment Quick Action to create a Lead record and add it to the appropriate page layout.
B. Create a Public Group for the inside sales team, and share Work Orders to the group via Sharing Rules.
C. Create a Web-to-Lead page that submits to the inside sales team. Add a link to the Case Page Layout.
D. Configure a Flow against Cases that auto-creates leads and assigns them to the insides sales team Queue.
Question 2
Universal Containers is tracking customer issues in their call center. Sometimes this requires a technician to be on site at the Customer's location. What set of steps should a Consultant recommend to dispatch the technician?
A. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.
B. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.
C. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
D. Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
Question 3
Universal Containers (UC) normally focuses on minimizing travel. Weather can cause situations that require expedited on-site service. How should a Consultant recommend UC handle unplanned service during times of severe weather?
A. Postpone all lower-priority jobs and extend Due Dates.
B. Manually flag Service Appointments as "In Jeopardy" due to weather.
C. Configure Emergency Policy and use the Emergency Wizard.
D. Configure a new Service Level for immediate assignment.
Question 4
Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?
A. Give the Minimize Travel Service Objective the highest weight.
B. Add the Maximum Travel From Home Work Rule.
C. Remove the Match Location Work Rule.
D. Remove the ASAP Service Objective.
Question 5
universal containers has customers who have previously negotiated pricing on some products.
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?
A. customer specific price books and add only price negotiated products as price Create book entries
B. Create customer specific price books and add all products as price book entries
C. Utilize a custom global price book and add all products as price book entries
D. Utilize a custom global price book and add price negotiated products as price book entries
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: B |
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