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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking & Infrastructure | 15% | - IT infrastructure management - Cloud computing and virtualization - Network types, protocols, and architecture |
| Topic 2: Data Management & Databases | 15% | - Database models and design - Data integrity, security, and governance - SQL and data querying |
| Topic 3: Systems Development & Lifecycle | 20% | - SDLC phases and models - Design, implementation, and maintenance - Requirements gathering and analysis |
| Topic 4: IT Governance, Strategy & Ethics | 15% | - Compliance, policies, and ethics - IT service management and ITIL basics - IT alignment with business goals |
| Topic 5: IT Fundamentals & Concepts | 20% | - Information systems types and components - Role of IT in business - Data, information, and knowledge management |
| Topic 6: IT Security & Risk Management | 15% | - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls |
WGU Information Technology Management QGC1 Sample Questions:
How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
- A. They provide core functions at low cost.
- B. They automate growth strategy design.
- C. They simplify budgets by reducing reporting.
- D. They deliver advanced forecasting.
Correct Answer: A 🗳️
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How does a colocation data center differ from an on-premises data center?
- A. It is located within the enterprise's physical premises.
- B. It uses dedicated hardware provided by the enterprise.
- C. It is owned and operated by the enterprise.
- D. It is managed by a third-party provider.
Correct Answer: D 🗳️
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What is the purpose of an IT ethics policy?
- A. To require approval before implementing new technologies
- B. To define values as adherence to internal technical policies
- C. To guide decisions based on values and standards
- D. To encourage proper conduct in IT project budgeting
Correct Answer: C 🗳️
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Which Information Technology Infrastructure Library (ITIL) stage is responsible for ensuring IT services are prepared to meet business objectives?
- A. Service operation
- B. Service transition
- C. Continual service improvement
- D. Service design
Correct Answer: D 🗳️
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Which Agile methodology focuses on process optimization?
- A. Feature-driven development
- B. Extreme programming
- C. Lean software development
- D. Dynamic systems development
Correct Answer: C 🗳️
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