Latest Oct-2023 Salesforce Education-Cloud-Consultant Dumps Updated 173 Questions
PDF Download Free of Education-Cloud-Consultant Valid Practice Test Questions
NEW QUESTION # 52
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
- A. Case Status
- B. Success Plan Type
- C. Appointment Topic
- D. Alert Reason
Answer: C
NEW QUESTION # 53
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage.
They want to send mass emails to
constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should consultant recommend?
- A. foundationConnect
- B. Salesforce Inbox
- C. Marketing Cloud
- D. Pardot
Answer: C
NEW QUESTION # 54
The Executive Education department plans to use the Education Data
Architecture (EDA) for prospective and current students. The system
admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which two actions should the consultant recommend instead? Choose 2 answers
- A. Populate the employer Account record in the Primary Business Organization field.
- B. Select Administrative as the Default Account Model in EDA Settings.
- C. Select Organization as the Default Account Model in EDA Settings.
- D. Populate the employer Affiliation record in the Primary Business Organization field.
Answer: C,D
Explanation:
Explanation
The consultant should recommend to populate the employer Affiliation record in the Primary Business Organization field, and select Organization as the Default Account Model in EDA Settings instead of mapping prospects and students' employers to the standard Account field in Salesforce. Affiliation is an object that represents a relationship between a Contact and an Account or another Contact. Affiliation can be used to track various types of relationships, such as student, faculty, staff, alumni, donor, or employer. The Primary Business Organization field on the Contact object indicates which Affiliation record is marked as primary for a Contact's business organization. The consultant should use Affiliation to track prospects and students' employers instead of using the standard Account field in Salesforce. Organization is an account model that allows users to store information about organizations that are not educational institutions, such as businesses or nonprofits. Organization can be used to track various information about an organization, such as name, industry, revenue, or employees. The consultant should select Organization as the Default Account Model in EDA Settings instead of using Standard Account or other account models in EDA. References:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings
NEW QUESTION # 55
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
- A. Custom automation with an email alert
- B. Digital Engagement Messaging
- C. Marketing Cloud
- D. Salesforce Mass Email
Answer: C
Explanation:
Explanation
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settings for each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics
NEW QUESTION # 56
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- B. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- C. Set View Dashboard As to the dashboard viewer and share it with program directors.
- D. Set View Dashboard As to the Dean and share it with program directors.
Answer: C
Explanation:
Explanation
The consultant can meet the business requirement by setting View Dashboard As to the dashboard viewer and sharing it with program directors. This will allow the program directors to see the same reports as the Dean, but filtered by their own program, based on the sharing settings. Checking the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard, setting View Dashboard As to the Dean and sharing it with program directors, and adding a dashboard filter to the Dean's dashboard and saving it to All Folders are not options that can meet the business requirement. References:
https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic_filters.htm&type=5
NEW QUESTION # 57
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
- A. Add a Course Connections cross filter to the Program Enrollments with Contact report.
- B. Create a custom Report Type with Courses, Course Offerings, and Course Connections.
- C. Use the Course Connections with Contact's Academic Program Report Type.
Answer: B
Explanation:
Explanation
The consultant should create a custom Report Type with Courses, Course Offerings, and Course Connections to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. A custom Report Type is a type of report that shows information about one or more objects and their fields, filters, and relationships. A custom Report Type with Courses, Course Offerings, and Course Connections can help the Alumni Relations office create a report of all alumni who took a course from that faculty member by showing the relationship between the Contact object and the Course object through the Course Offering object and the Course Connection object. The consultant can add fields and filters to the custom Report Type to show only the alumni who took a course from that faculty member.
Using the Course Connections with Contact's Academic Program Report Type, adding a Course Connections cross filter to the Program Enrollments with Contact report, or creating a custom Report Type with Contacts, Accounts, and Affiliations are not ways to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://powerofus.force.com/s/article/EDA-Course-Connections
NEW QUESTION # 58
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Encourage users to post ideas on Chatter.
- B. Build a Center of Excellence.
- C. Grant System Admin access for each department leader.
- D. Create a Trailmix for new users.
Answer: D
NEW QUESTION # 59
How should a consultant document risk for a customer in an Education
Cloud implementation?
- A. Maintain a project health dashboard.
- B. Recommend a Center of Excellence.
- C. Configure an Early Alert to notify stakeholders.
- D. Share Salesforce resources with the customer.
Answer: C
NEW QUESTION # 60
A business school will implement Salesforce for its MBA recruitment and admissions.
Which two roles should participate in the Salesforce Center Excellence?
Choose 2 answers
- A. University technology vice president
- B. Recruitment and admissions leader
- C. Salesforce system admin
- D. President of the university
Answer: B,C
Explanation:
Explanation
The recruitment and admissions leader and the Salesforce system admin are two roles that should participate in the Salesforce Center of Excellence for the business school that will implement Salesforce for its MBA recruitment and admissions. A Salesforce Center of Excellence is a team or a group of stakeholders that provides guidance and support for Salesforce implementation and adoption across an organization. The recruitment and admissions leader is a role that represents the business unit or department that will use Salesforce for its processes and goals. The recruitment and admissions leader can participate in the Salesforce Center of Excellence by providing requirements, feedback, or sponsorship for the project. The Salesforce system admin is a role that manages and maintains the Salesforce environment for an organization. The Salesforce system admin can participate in the Salesforce Center of Excellence by configuring, customizing, or troubleshooting the solution, and providing training or documentation for end users.
NEW QUESTION # 61
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
- A. Interaction Studio
- B. Social Studio
- C. email Studio
- D. Audience Studio
Answer: B
NEW QUESTION # 62
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well.
The system admin discusses
it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?
- A. Download and install the project from GitHub.
- B. Join the Open Source Commons & Community Sprints group
- C. Ask colleagues to sign a nondisclosure agreement.
- D. Post the idea in the Trailblazer Idea Exchange.
Answer: B
Explanation:
Explanation
The system admin should consider joining the Open Source Commons & Community Sprints group in the Power of Us Hub as a next step for their custom solution idea. The Open Source Commons & Community Sprints group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The Open Source Commons & Community Sprints group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The system admin can join the group and share their idea with other users who may want to collaborate on it or provide feedback. Posting the idea in the Trailblazer Idea Exchange, downloading and installing the project from GitHub, or asking colleagues to sign a nondisclosure agreement are not next steps that the system admin should consider for their custom solution idea. References:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
https://www.salesforce.org/open-source-commons/
NEW QUESTION # 63
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
- A. Relationships
- B. Household Accounts
- C. Success Teams
- D. Affiliations
Answer: C
NEW QUESTION # 64
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
- A. Trailblazer Community
- B. Power of Us Hub
- C. Salesforce Einstein
- D. Trailhead
Answer: D
NEW QUESTION # 65
The International Studies office is using Salesforce to manage admissions and scholarship awards programs.
The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?
- A. Salesforce Files
- B. Salesforce reports
- C. A third-party app
- D. Extended Mail Merge
Answer: C
Explanation:
Explanation
A third-party app is a solution that the consultant can recommend to meet the requirement of electronically sending, and also printing and mailing scholarship and program admission decisions on a preformatted letter template. A third-party app is an application that provides additional features and solutions for Salesforce.
There are many third-party apps on the AppExchange that offer document generation and delivery capabilities, such as creating letters, invoices, contracts, or proposals, and sending them via email or postal mail. The consultant can help the International Studies office choose an app that meets their needs and budget.
Salesforce reports, Salesforce Files, and Extended Mail Merge are not solutions that can electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=document%20generation
https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics
NEW QUESTION # 66
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
- A. Projects are required to have at least one Salesforce staff person on the project team.
- B. Projects use CumulusCI for continuous integration and deployment.
- C. Projects must be compatible with the Education Data Architecture (EDA).
Answer: B
Explanation:
Explanation
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension. References:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics
NEW QUESTION # 67
The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?
- A. Education History and Affiliations
- B. Relationship and Affiliations
- C. Affiliations and Program Plan
Answer: A
Explanation:
Explanation
The consultant should evaluate the Education History and Affiliations objects to connect students to other educational institutions. Education History tracks the previous or current education of a Contact, such as the school name, degree, and graduation date. Affiliations track the relationship between a Contact and an Account, such as a student and a school. Relationship is an object that tracks the personal or professional connection between two Contacts, not between a Contact and an Account. Program Plan is an object that defines the requirements for completing an academic program, not the connection to a school. References:
https://help.salesforce.com/s/articleView?id=sf.ssh_education_history.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_relationship.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_program_plan.htm&type=5
NEW QUESTION # 68
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Salesforce Education-Cloud-Consultant is a certification exam that evaluates an individual's knowledge and expertise in implementing and managing Salesforce's Education Cloud. Education-Cloud-Consultant exam is designed for professionals who work in the education sector and are looking to enhance their skills in managing student information, managing academic programs, and implementing Salesforce solutions. The Salesforce Education Cloud is a comprehensive platform that provides a range of features and tools for educational institutions to manage their student data, academic programs, and engagement activities.
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