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NEW QUESTION # 36
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Divisional Manager
- B. Category Manager
- C. Sales Manager
- D. Store Manager
Answer: C
Explanation:
A Sales Manager is the user persona that manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives. A Sales Manager is responsible for planning and overseeing the retail activities of a team of field reps, as well as analyzing and reporting on the performance and compliance of the retail stores in their territory. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 18.
NEW QUESTION # 37
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?
- A. The team member must upload an image of the planogram to the assessment task's related documents.
- B. The team member must populate the custom context field on the assessment task.
- C. The team member must make sure Einstein Object Detection has been enabled.
- D. The team member must associate the In-Store Location to the Planogram for the functionality to work.
Answer: A
Explanation:
Uploading an image of the planogram is essential for enabling field teams to perform planogram checks, providing a visual reference for in-store product placement and arrangement.
NEW QUESTION # 38
Which two standard capabilities are available when executing a promotion check in the field?
- A. Viewing which products are included in the protection
- B. Changing the discounts on the products included in the promotion
- C. Taking a photo of the promotion
- D. Changing the promotion planning dates
- E. Marking the promotion as complete
Answer: A,C
NEW QUESTION # 39
Where are the results (actual values) of Custom Task KPIs stored?
- A. In the custom object.
- B. In the Visit Record
- C. In the Retail Store KPI record
- D. In the Retail Visit KPI record
Answer: C
Explanation:
The results or actual values of Custom Task KPIs are stored in the Retail Store KPI record, centralizing data related to performance indicators.
NEW QUESTION # 40
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photo is sent directly to the manager's email
- B. The photo is linked to the visit record
- C. The photo is linked to the asset check task
- D. The photos Inked to the asset record
Answer: B
NEW QUESTION # 41
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photo is sent directly to the manager's email
- B. The photos Inked to the asset record
- C. The photo is linked to the asset check task
- D. The photo is linked to the visit record
Answer: B
Explanation:
Field Sales Managers can access photos taken by Field Reps of defective in-store assets through the asset record to which the photos are linked. This provides a direct association between the asset and its condition.
NEW QUESTION # 42
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan forcorrection. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
- A. Use a custom task with flow
- B. Use a promotion check task with apex
- C. Use a custom task with apex
- D. Use an inventory check task with flow
Answer: A
Explanation:
To meet the customer's requirement and limit the amount of custom code, NTO should use a custom task with flow. A custom task is a type of action plan task that can be defined and configured to suit specific business needs. A flow is a tool that automates a business process by collecting data and performing actions. By using a custom task with flow, NTO can create a task that captures the information related to the high value assets placed in stores, such as their location, condition, and compliance. The flow can then generate a boolean value based on the compliance criteria and trigger an action plan for correction if needed. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26.
NEW QUESTION # 43
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
- A. Tableau CRM View
- B. Tableau CRM Growth
- C. Tableau CRM Modify All
- D. Tableau CRM Plus User
- E. CG Analytics User
Answer: A,E
Explanation:
These permissions ensure that users have the necessary access to view and interact with the Tableau CRM for Consumer Goods Cloud app, providing critical analytics and insights.
NEW QUESTION # 44
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. All open Survey invitations
- B. Survey invitations associated with the visit
- C. All Survey invitations targeted to a contact or user
- D. Survey invitations associated with the Retail Store
- E. Survey invitations associated with the Store Primary Contact
Answer: B,D,E
NEW QUESTION # 45
Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing. What should be recommended to NTO to ensure they can capture this data?
- A. Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
- B. Make a separate set of KPIs specifically for capturing the endcap In-Store Location
- C. Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs
- D. Make a Custom object for In-Store location on the Retail Store Object to capture KPIs
Answer: B
Explanation:
Creating a distinct set of KPIs for endcap locations allows NTO to specifically track and analyze the performance of these areas, providing targeted insights.
NEW QUESTION # 46
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
- A. Sales Manager- Territory Performance
- B. Account Insight
- C. White Space Analysis
- D. Sales Rep Performance
Answer: C
NEW QUESTION # 47
Which Statement is accurate regarding Action Plan Templates?
- A. They can be deleted
- B. They cannot be setup in the mobile application
- C. They can be associated with Assessment Task Definitions and Component Tasks
- D. They can be Cloned
Answer: D
NEW QUESTION # 48
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
- A. Inventory Check
- B. Cart Review
- C. Promotion List
- D. Promotion Details
- E. In Store Products
Answer: A,C,D
Explanation:
These components provide comprehensive information about promotions and inventory, vital for effective retail execution.
NEW QUESTION # 49
How can admins review the performance of the Object Detection Model?
- A. Through Detected Objects
- B. Through Einstein Bots
- C. By enabling Custom Object Detection
- D. By creating a Custom Object
Answer: A
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
NEW QUESTION # 50
Which field is required for setting up Retail Store KPIs?
- A. KPI Type
- B. Retail Store Group
- C. Promotions
- D. Effective to
Answer: A
Explanation:
KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.
NEW QUESTION # 51
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
- A. Product
- B. Retail Store KPI
- C. Product Transfer
- D. Shipment
Answer: D
Explanation:
Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.
NEW QUESTION # 52
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
- A. DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
- B. DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
- C. Quip Documents, Einstein Predictions, and Custom Object Task List
- D. Quip Documents, Einstein Predictions, and Price Optimization
Answer: C
Explanation:
Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41
NEW QUESTION # 53
Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Display a notification for every message that a team member sends while the Field Rep is on the app
- B. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
- C. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
- D. Create a quick action to create a note addressed to a team member
Answer: A
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
NEW QUESTION # 54
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Retail Store
- B. Location
- C. Retail Store Group
- D. Account
- E. In-Store Location
Answer: A,C,E
Explanation:
Store Action Plan Templates for recommended tasks can be defined at various levels including Retail Store Group, Retail Store, and In-Store Location, allowing for granular and effective task management.
NEW QUESTION # 55
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product SKU level
- B. At the custom context field level
- C. At the Alpine brand catalog level
- D. At the energy bar product category level.
Answer: A
NEW QUESTION # 56
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?
- A. Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
- B. Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
- C. Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.
- D. Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
Answer: B
Explanation:
This approach allows Field Reps to specifically assess and record the KPI related to the functionality of the Computer Display Unit and its effectiveness in assisting customers with backpack fitting.
NEW QUESTION # 57
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Divisional Manager
- B. Category Manager
- C. Sales Manager
- D. Store Manager
Answer: C
NEW QUESTION # 58
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
- A. Assign the Lightning Direct store Delivery permissions set to the user
- B. Define Assessment Indicator Definitions for Delivery task
- C. Assign the Action Plans permission set to the Sales Manager .
- D. Create an action plan template with a Delivery Task and assign it to a Visit
- E. Change the Action Plan Type Delivery
Answer: A,C,D
Explanation:
To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:
Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.
Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.
Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 59
Which KPIs can be derived using Planogram detection?
- A. Out of Stock,Shelf Size, SKU Facings
- B. Out of Stock, Share of Shelf, SKU Facings
- C. Out of Stock, Share of Shelf, Brand Facings
- D. Out of Stock, Shelf Size, Brand Facings
Answer: B
NEW QUESTION # 60
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