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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Partner Status, Contractual Cartridges and Contract Upload | 11% | - Partner qualification and status - ICPP contract upload process - Contractual cartridge definition and usage |
| Topic 2: HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| Topic 3: Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Topic 4: The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| Topic 5: Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - Positioning cMPS vs other MPS models - HP channel partner program structure |
| Topic 6: Cost Per Page and HP cMPS Pricing Tool | 12% | - Base + Click and Level Pay models - Cost per page calculation models - Using the official cMPS pricing tool |
HP Selling HP EMEA cMPS Sample Questions:
What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)
- A. Use HP Original Supplies.
- B. Provide onsite service engineers for the customer.
- C. Offer a break-fix service.
- D. Offer assessmentservices
- E. Only use Commercial MFP Product Portfolio.
- F. Report contract and supplies activity monthly via HP ICPP portal
Correct Answer: B,C,D 🗳️
Which statement is true regarding a "base plus click" pricing model?
- A. It is recommended to track pages printed by device.
- B. It is not recommended to track pages printed by device.
- C. It is mandatory to track the pages printed by device.
- D. It is not mandatory to track pages printed by device.
Correct Answer: A 🗳️
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
Which three elements make up the concept of the cMPS pricing tool?
- A. cMPS excel sheet,cMPS price book import sheet, and financial service provider rates
- B. HP core data, customer contract length, and the input of print devices
- C. Specific contract parameters. HP discounts, and HP hardware and accessories
- D. HP core data, general partner data, and specific contract parameters
Correct Answer: C 🗳️
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
Which security feature is included with the HP Universal Print Driver?
- A. Group security policies
- B. Settings to close unused ports
- C. Print job encryption
- D. Settings for control panel access controls
Correct Answer: C 🗳️
Explanation: Only visible for FreeCram members. You can sign-up / login (it's free).
What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)
- A. copy of the pricing tool, including the detailed calculation S contract start date and end date
- B. serial numbers of devices
- C. amount of non-HP devices at the customer site
- D. PDF document of signed contract
Correct Answer: A,B 🗳️
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