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Not sure FreeCram is right for your MB-910 Deutsch preparation? Download the free Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) PDF demo and judge the quality of our 161 practice questions before you spend a cent.

Microsoft MB-910 Deutsch Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Fundamentals (CRM)
Exam Number:MB-910
Certificate Validity Period:Certification does not expire
Passing Score:700
Exam Format:Multiple-choice, Multiple-select
Exam Price:$99 USD
Real Exam Qty:40-50
Related Certifications:Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Available Languages:English, Korean, Chinese (Simplified), Japanese
Exam Duration:60 minutes
Sample Questions:Microsoft MB-910 Deutsch Sample Questions
Exam Way:Online proctored exam available through Pearson VUE
Pre Condition:No formal prerequisites required; however, basic understanding of CRM concepts is recommended
Official Syllabus URL:https://learn.microsoft.com/en-us/certifications/exams/mb-910

Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365
- Describe the common elements
  • 1. Describe the user experience
  • 2. Describe communications and collaboration
  • 3. Describe security roles and teams
  • 4. Describe the out-of-box entities
Topic 2: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe lead management
  • 2. Describe customer segments
  • 3. Describe account and contact management
- Describe the marketing capabilities
  • 1. Describe event management capabilities
  • 2. Describe email marketing features
  • 3. Describe the core capabilities of Dynamics 365 Marketing
Topic 3: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the case management capabilities
  • 2. Describe knowledge management capabilities
  • 3. Describe the omnichannel experience
- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe dashboards and analytics
  • 3. Describe AI insights for customer service
Topic 4: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the opportunity management workflow
  • 3. Describe the quote-to-cash workflow
- Describe the sales management capabilities
  • 1. Describe forecasting
  • 2. Describe territory management
  • 3. Describe lead and opportunity management
  • 4. Describe sales analytics
Topic 5: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe work order management
  • 2. Describe connected Field Service and IoT integration
  • 3. Describe Resource Scheduling Optimization

Microsoft MB-910 Deutsch Exam: Frequently Asked Questions

The MB-910 Deutsch exam is the official exam behind the Microsoft Dynamics 365 Fundamentals credential from Microsoft. It sits at the Fundamentals level of the Microsoft certification track. It is also associated with Microsoft Certified: Dynamics 365 Fundamentals (CRM). The FreeCram practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.

The MB-910 Deutsch exam contains 40-50 questions and gives you 60 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the FreeCram test engine a week before your exam date to check whether your pacing holds under pressure.

You need 700 to pass the MB-910 Deutsch exam, and the official registration fee is $99 USD. A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed FreeCram practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.

No formal prerequisites required; however, basic understanding of CRM concepts is recommended

Requirements can change, so confirm the latest details on the official Microsoft exam page before you register.

Yes. A free MB-910 Deutsch PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by our 100% Money Back Guarantee. If you take the MB-910 Deutsch exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.

The MB-910 Deutsch syllabus is divided into 5 domains, including Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%) (25-30%), Describe the capabilities of shared features (10-15%) (10-15%), and Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%) (10-15%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.

Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) Sample Questions:

Ein Unternehmen plant, mehrere Dynamics 365-Apps für den Geschäftsbetrieb zu nutzen.
Das Unternehmen plant, Microsoft Power Platform-Dienste zu nutzen, um verschiedene Geschäftsanforderungen zu erfüllen.
Ordnen Sie jede Anforderung dem Power Platform-Dienst zu.
Anleitung: Um zu antworten, ziehen Sie den entsprechenden Power Platform-Dienst aus der Spalte links auf die Anforderung rechts. Jeder Power Platform-Dienst kann einmal, mehrmals oder gar nicht genutzt werden.
HINWEIS: Jede richtige Auswahl ist einen Punkt wert.

Reveal Solution  Discussion  0

Correct Answer:

Sie verwenden Dynamics 365 Customer Insights – Journeys und Dynamics 365 Customer Insights – Data.
Wählen Sie die Antwort aus, die den Satz richtig vervollständigt.

Reveal Solution  Discussion  0

Correct Answer:

Ein Unternehmen evaluiert Dynamics 365 Field Service.
Das Unternehmen muss in der Lage sein, Techniker zu verwalten, die Reparaturen vor Ort in den Büros des Kunden durchführen.
Sie müssen verstehen, welche Produktfunktionen zur Erfüllung der Anforderungen verfügbar sind.
Welche Funktion sollten Sie nutzen? Um zu antworten, wählen Sie im Antwortbereich die entsprechenden Optionen aus.
HINWEIS: Jede richtige Auswahl ist einen Punkt wert.

Reveal Solution  Discussion  0

Correct Answer:

Ein Unternehmen plant den Einsatz von Dynamics 365 Sales.
Das Unternehmen verlangt, dass alle KI-Funktionen, die mit dem Verkauf in Zusammenhang stehen, verfügbar sind.
Sie müssen entscheiden, welche Lösung Sie verwenden möchten.
Welche Lösung sollten Sie identifizieren?

  • A. Dynamics 365 Sales Premium
  • B. Dynamics 365 Sales Professional
  • C. Dynamics 365 Sales Enterprise
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Ein Unternehmen arbeitet mit einem potenziellen Kunden an einem mehrjährigen Vertrag. Der Kunde beschließt, seine Entscheidung, sich an den Vertrag zu binden, hinauszuzögern.
Sie möchten andere Kollegen finden, die mit dem potenziellen Kunden interagiert haben, damit Sie mit den Kollegen Strategien besprechen können, um das Geschäft mit dem Kunden abzuschließen.
Welche App sollten Sie empfehlen?

  • A. Einblicke in den Kundenservice
  • B. Power Virtual Agents
  • C. Markteinblicke
  • D. Verkaufserkenntnisse
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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