Exam Name: IBM Lotus Sametime Unified Telephony Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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IBM : 000-M240 Exam Premium Dumps
Check Updated on: Oct 09, 2026
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IBM 000-M240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Architecture & Components | 25% | - Interoperability with existing infrastructure - Telephony and presence capabilities - Unified communications integration |
| Implementation & Support Basics | 20% | - Support and service offerings - Deployment scenarios - Upgrades and migration paths |
| Lotus Sametime Unified Telephony Overview | 30% | - Key features and benefits - Target customer segments and use cases - Product positioning and value proposition |
| Sales & Competitive Positioning | 25% | - Pricing and licensing models - Competitive differentiators - Selling strategies and customer objections |
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